Service Advisor
FAREHAM | £30,000 BASIC | £38,000 OTE | MONDAY–FRIDAY | NO WEEKENDS
Pembrook Resourcing is currently recruiting an experienced Service Advisor for an exciting opportunity within a busy automotive dealership in Fareham.
THE OPPORTUNITY
This is a fantastic opportunity for an experienced Service Advisor looking to join a professional and established aftersales department, where delivering excellent customer service and building lasting customer relationships are key.
With a Monday–Friday working pattern and no weekend commitments, this is an excellent opportunity for someone looking for their next move within the motor trade.
THE PACKAGE
- £30,000 basic salary.
- £38,000 OTE.
- Monday–Friday, 8:00am–6:00pm.
- No weekend working.
THE ROLE
As a Service Advisor, you will be responsible for managing the customer journey from initial vehicle check‑in through to collection, ensuring a smooth and professional experience throughout.
Your responsibilities will include:
- Welcoming customers and discussing their vehicle servicing and repair requirements.
- Booking vehicles into the workshop and preparing accurate job cards.
- Providing estimates and explaining recommended work.
- Liaising closely with technicians and workshop management.
- Keeping customers updated throughout the repair process.
- Identifying additional work and opportunities to maximise aftersales revenue.
- Ensuring excellent customer satisfaction and maintaining high service standards.
WHAT WE'RE LOOKING FOR
- Previous experience as a Service Advisor within the motor trade.
- Excellent customer service and communication skills.
- Strong organisational skills and the ability to manage a busy workload.
- A professional telephone manner and confident customer‑facing approach.
- Good attention to detail.A proactive attitude and the ability to work effectively within a team.
THE PEMBROOK DIFFERENCE
At Pembrook Resourcing, we specialise in automotive recruitment and understand that finding the right opportunity is about more than just the job title.
We offer a confidential, professional and straightforward recruitment service, supporting candidates throughout the entire process.
INTERESTED?
If you're an experienced Service Advisor looking for your next move in Fareham, we'd love to hear from you.
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Service Advisor in Fareham employer: Pembrook Resourcing LTD
Pembrook Resourcing is an exceptional employer for an Aftersales Manager in Southend, offering a competitive salary package and the chance to lead a dynamic aftersales team. With a strong focus on employee development and a culture that prioritises integrity and communication, you will find ample opportunities for personal and professional growth while enjoying a supportive work environment. Join us to make a meaningful impact in the automotive industry and thrive in a role that values your expertise and leadership skills.
