At a Glance
- Tasks: Booking vehicles for servicing and maintaining customer communication throughout the repair process.
- Company: Join a busy automotive dealership in Exeter known for its successful operations.
- Benefits: Enjoy a £30,000 basic salary with an OTE of £38,000 and no weekend work.
- Other info: Full UK driving licence preferred; ongoing manufacturer training provided.
- Why this job: This role offers a great work-life balance and genuine career progression opportunities.
- Qualifications: Previous experience as a Service Advisor in the motor trade is required.
The predicted salary is between 30000 - 38000 £ per year.
We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working, alongside a competitive salary package and genuine career progression.
The Role
- As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.
Key Responsibilities
- Booking vehicles in for servicing, maintenance, and repair work
- Keeping customers informed throughout the repair process
- Providing estimates and obtaining approval for additional work
- Liaising closely with technicians and workshop control
- Managing job cards, invoices, and service documentation
- Promoting additional products and services where appropriate
- Delivering exceptional levels of customer service and satisfaction
About You
- Previous experience as a Service Advisor within the motor trade
- Strong communication and customer service skills
- Organised and able to work effectively in a fast-paced environment
- Confident using dealership management systems
- Full UK driving licence preferred
- Positive and professional attitude
What's on Offer
- £30,000 basic salary
- £38,000 OTE
- Monday to Friday working hours
- No weekends
- Ongoing manufacturer and industry training
- Career progression opportunities
- Supportive and friendly team environment
Service Advisor in Exeter employer: Pembrook Resourcing LTD
Join a well-established automotive dealership in Bury St Edmunds as a Service Manager, where you will lead a dynamic team and drive exceptional customer satisfaction. With a competitive salary and the potential for significant earnings, this role offers excellent career progression and ongoing professional development in a supportive environment. Embrace the opportunity to thrive in a culture focused on continuous improvement and operational excellence.
