At a Glance
- Tasks: Booking vehicles for servicing and maintaining customer communication throughout the repair process.
- Company: Join a busy automotive dealership in Exeter known for its successful operations.
- Benefits: Enjoy a £30,000 basic salary with an OTE of £38,000 and no weekend work.
- Other info: Full UK driving licence preferred; ongoing manufacturer training provided.
- Why this job: This role offers a great work-life balance and genuine career progression opportunities.
- Qualifications: Previous experience as a Service Advisor in the motor trade is required.
The predicted salary is between 30000 - 38000 £ per year.
We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working, alongside a competitive salary package and genuine career progression.
The Role
- As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.
Key Responsibilities
- Booking vehicles in for servicing, maintenance, and repair work
- Keeping customers informed throughout the repair process
- Providing estimates and obtaining approval for additional work
- Liaising closely with technicians and workshop control
- Managing job cards, invoices, and service documentation
- Promoting additional products and services where appropriate
- Delivering exceptional levels of customer service and satisfaction
About You
- Previous experience as a Service Advisor within the motor trade
- Strong communication and customer service skills
- Organised and able to work effectively in a fast-paced environment
- Confident using dealership management systems
- Full UK driving licence preferred
- Positive and professional attitude
What's on Offer
- £30,000 basic salary
- £38,000 OTE
- Monday to Friday working hours
- No weekends
- Ongoing manufacturer and industry training
- Career progression opportunities
- Supportive and friendly team environment
Service Advisor in Exeter employer: Pembrook Resourcing LTD
This Exeter-based automotive dealership offers a competitive salary package and a supportive team environment. Employees benefit from ongoing training and career progression opportunities, ensuring professional growth in the motor trade.
We think you need these skills to ace Service Advisor in Exeter
Customer Service Skills
Communication Skills
Organisational Skills
Experience in the Motor Trade
Dealership Management Systems
Booking and Scheduling
Liaison with Technicians
