At a Glance
- Tasks: Supply vehicle parts, handle customer enquiries, and support workshop operations.
- Company: Join a professional dealership with a focus on customer service.
- Benefits: Competitive salary, bonus opportunities, and career development.
- Other info: Great opportunity for career growth in a busy automotive environment.
- Why this job: Be part of a dynamic team and enhance your automotive knowledge.
- Qualifications: Experience in parts sales and strong customer service skills.
The predicted salary is between 28000 - 34000 £ per year.
We are seeking an experienced and customer-focused Parts Advisor to join a busy automotive parts department. The successful candidate will be responsible for supplying vehicle parts and accessories to both internal workshop customers and external retail/trade customers, ensuring high levels of service, stock accuracy, and departmental profitability. This role would suit an experienced Parts Advisor looking to develop their career within a professional dealership environment.
Key Responsibilities
- Parts Sales & Customer Service
- Identify and supply vehicle parts accurately and efficiently.
- Handle customer enquiries by phone, email, and face-to-face.
- Develop relationships with retail and trade customers.
- Promote parts, accessories, and manufacturer products.
- Process customer orders and quotations.
- Workshop Support
- Supply parts to technicians and service departments promptly.
- Ensure workshop jobs are supported with correct parts availability.
- Liaise with Service Advisors and Workshop Controllers regarding parts requirements.
- Assist in reducing vehicle downtime through effective parts management.
- Stock Control
- Maintain accurate stock levels and inventory records.
- Receive, check, and book in deliveries.
- Manage returns, warranty parts, and stock discrepancies.
- Participate in stock counts and audits.
- Monitor fast-moving and obsolete stock.
- Administration
- Process invoices, credits, and purchase orders.
- Maintain accurate parts records using dealer management systems.
- Ensure all transactions comply with company procedures.
- Support departmental reporting and documentation.
- Commercial Performance
- Achieve parts sales targets and departmental objectives.
- Identify opportunities to increase revenue and customer retention.
- Support promotional activities and manufacturer campaigns.
- Contribute to overall department profitability.
Parts Advisor in Eastbourne employer: Pembrook Resourcing LTD
Join our dynamic team in Eastbourne as a Parts Advisor, where we prioritise employee development and foster a collaborative work culture. With competitive salaries, performance bonuses, and opportunities for career advancement within a professional dealership environment, we are committed to providing our employees with the tools and support they need to thrive. Experience the unique advantage of working in a bustling automotive parts department that values customer service excellence and teamwork.
