At a Glance
- Tasks: Identify and supply vehicle parts while providing top-notch customer service.
- Company: Busy automotive dealership in Basingstoke with a supportive culture.
- Benefits: Competitive salary, overtime pay, training, and career progression.
- Other info: Enjoy a professional environment with opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts and strong customer service skills.
The predicted salary is between 26000 - 34000 £ per year.
An exciting opportunity has arisen for an experienced Parts Advisor to join a busy and successful automotive dealership in Basingstoke. This role is ideal for someone with strong automotive parts knowledge, excellent customer service skills, and a proactive approach to supporting both retail and workshop customers. As a Parts Advisor, you will play a key role in ensuring the smooth operation of the parts department, supplying parts efficiently to technicians, trade customers, and retail customers while maintaining accurate stock control and delivering outstanding service.
Key Responsibilities
- Identifying and supplying the correct vehicle parts and accessories.
- Assisting workshop technicians with parts requirements.
- Handling customer and trade enquiries via phone, email, and face-to-face.
- Processing orders, quotations, and invoices accurately.
- Monitoring stock levels and placing orders where required.
- Managing goods inwards, stock movements, and returns.
- Maintaining accurate inventory records and ensuring the department remains organised.
- Building and maintaining strong relationships with customers and suppliers.
What We're Looking For
- Previous experience as a Parts Advisor or within an automotive parts environment.
- Strong knowledge of vehicle parts and accessories.
- Excellent communication and customer service skills.
- Good IT literacy and experience using dealer management or parts catalogue systems.
- Highly organised with strong attention to detail.
- Full UK driving licence preferred.
What's On Offer
- £26,000 - £34,000 basic salary depending on experience.
- 1 in 4 Saturdays paid at overtime rate.
- Manufacturer and in-house training.
- Career progression opportunities within a growing business.
- Supportive and professional working environment.
Parts Advisor in Basingstoke employer: Pembrook Resourcing LTD
Join a thriving automotive dealership in Basingstoke, where your expertise as a Parts Advisor will be valued and rewarded. With a competitive salary, opportunities for career progression, and a supportive work culture, you'll thrive in an environment that prioritises professional development and teamwork. Enjoy the unique advantage of working in a busy setting that fosters strong relationships with customers and suppliers, ensuring every day is both meaningful and rewarding.
