At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth service experience from start to finish.
- Company: Join a well-established automotive dealership with a supportive team culture.
- Benefits: Earn a competitive salary of £30,000 - £34,000 plus OTE up to £42,000.
- Other info: Enjoy a great work-life balance with Monday to Friday hours and occasional Saturday mornings.
- Why this job: Make a real impact in the automotive industry while building strong customer relationships.
- Qualifications: Experience as a Service Advisor and excellent customer service skills are essential.
The predicted salary is between 30600 - 37400 £ per year.
A fantastic opportunity for an experienced Service Advisor! Are you an experienced Service Advisor looking for your next move with a well-established automotive dealership? We’re recruiting for a Service Advisor in Epsom, offering a strong basic salary of £30,000 - £34,000, with realistic earning potential of up to £42,000 OTE. This is a great opportunity for someone who enjoys working in a busy aftersales environment, delivering excellent customer service and building strong relationships with customers.
What’s on offer?
- £30,000 - £34,000 basic salary
- £42,000 OTE
- Monday - Friday, 8:00am - 6:00pm
- 1 in 3 Saturday mornings
- Established dealership environment
- Excellent earning potential
- Opportunity to develop your automotive career
- Supportive and professional working environment
The Role
As a Service Advisor, you’ll be the key link between customers and the workshop, ensuring every customer receives an exceptional experience from booking through to vehicle collection. Your responsibilities will include:
- Booking vehicles into the workshop
- Taking ownership of customer enquiries and requirements
- Preparing accurate job cards and estimates
- Liaising closely with Technicians and the Workshop
- Keeping customers updated throughout the repair process
- Upselling additional work where appropriate
- Managing customer expectations and resolving issues professionally
- Maintaining high levels of customer satisfaction
- Ensuring vehicles are ready for collection on time
- Working towards departmental targets and KPIs
What are we looking for?
We're keen to speak with experienced automotive Service Advisors who are confident dealing with customers and comfortable working in a busy dealership environment. You'll ideally have:
- Previous Service Advisor / Aftersales experience
- Strong customer service and communication skills
- Excellent organisation and attention to detail
- The ability to work under pressure in a fast-paced environment
- A professional and positive approach
- Good understanding of workshop processes
- A genuine passion for the automotive industry
If you're an experienced Service Advisor looking for a role offering a strong basic salary, excellent OTE and a great work-life balance, this could be the opportunity you've been waiting for.
Location: Epsom, Surrey
Service Advisor in Epsom employer: Pembrook Resourcing Careers
Join our dynamic team in Yeovil as a Vehicle Technician, where you will enjoy a supportive work culture that prioritises professional development and offers industry-leading training. With competitive salaries and the potential for significant earnings, we provide a rewarding environment for skilled technicians to thrive while working with modern equipment in a busy workshop. Experience the satisfaction of contributing to customer satisfaction and workshop productivity in a role that values your expertise and growth.
Contact Details:
Pembrook Resourcing Careers Recruitment Team
