At a Glance
- Tasks: Manage customer service journeys and maximise sales opportunities in a busy automotive environment.
- Company: Join a well-established automotive business in Chippenham with a straightforward approach.
- Benefits: Earn a competitive salary of £31,000 plus bonuses and commission, with no full Saturdays.
- Other info: Enjoy a professional and supportive recruitment process with excellent career growth.
- Why this job: Great earning potential with realistic bonuses and a focus on customer satisfaction.
- Qualifications: Experience as an Automotive Service Advisor with strong customer service skills.
The predicted salary is between 40000 - 45000 £ per year.
SERVICE ADVISOR
CHIPPENHAM | £31,000 BASIC | £6,000 BONUS + SERVICE PLAN COMMISSION | MONDAY–FRIDAY + 1 IN 2 SATURDAYS (MORNING ONLY)
A GREAT OPPORTUNITY FOR AN EXPERIENCED SERVICE ADVISOR
Looking for a Service Advisor role with a strong basic salary, realistic bonus and excellent earning potential — without giving up your Saturdays?
This Chippenham opportunity offers a £31,000 basic salary, up to £6,000 bonus, plus additional commission on service plans.
Strong performers have the opportunity to earn £40,000–£45,000+.
And when you are required to work a Saturday, it’s morning only — 8:30am to 12:30pm.
THE OPPORTUNITY
We’re looking for an experienced Service Advisor to join an established automotive business in Chippenham.
You’ll be working within a busy and customer-focused Aftersales environment, managing customers throughout the service and repair process while maximising appropriate additional sales opportunities.
- £31,000 basic salary
- Up to £6,000 bonus
- Additional commission on service plans
- £40,000–£45,000+ potential for strong performers
- Monday–Friday
- 1 in 2 Saturdays — morning only, 8:30am–12:30pm
- No full Saturdays — Saturday working finishes at 12:30pm
- Opportunity to significantly increase earnings through service-plan commission
THE ROLE
- Manage customers throughout the service and repair journey.
- Book vehicles into the workshop and manage customer requirements.
- Provide clear updates on vehicle progress, additional work and completion times.
- Liaise closely with Technicians and the Workshop team.
- Prepare accurate estimates and invoices where required.
- Identify and maximise appropriate additional sales opportunities, including service plans.
- Maintain excellent levels of customer satisfaction throughout the process.
- WHAT WE’RE LOOKING FOR
- You’ll need
- Previous experience as an Automotive Service Advisor.
- Strong customer service and communication skills.
- Good understanding of Service and Aftersales operations.
- Confident working in a busy, target-driven environment.
- Professional and organised approach.
- It would be great if you also have
- Previous main dealership experience.
- Experience working with service plans and additional sales.
- Strong upselling and customer retention skills.
- Experience using automotive dealer management systems.
- THE PEMBROOK DIFFERENCE
At Pembrook, we keep things straightforward.
We’ll give you an honest overview of the role, package and earning opportunity before putting you forward.
If you’re interested, we’ll support you throughout the process and keep you updated from initial conversation through to interview and offer.
Professional, confidential and straightforward — exactly how recruitment should be.
INTERESTED?
If this sounds like the right opportunity for you, apply today and a member of the Pembrook team will be in touch for a confidential conversation.
We’ll take it from there.
Service Advisor in Chippenham employer: Pembrook Resourcing Careers
Join our dynamic team in Yeovil as a Vehicle Technician, where you will enjoy a supportive work culture that prioritises professional development and offers industry-leading training. With competitive salaries and the potential for significant earnings, we provide a rewarding environment for skilled technicians to thrive while working with modern equipment in a busy workshop. Experience the satisfaction of contributing to customer satisfaction and workshop productivity in a role that values your expertise and growth.
Contact Details:
Pembrook Resourcing Careers Recruitment Team
