Patient Services Specialist: Front Desk & Referrals in Bristol
Patient Services Specialist: Front Desk & Referrals

Patient Services Specialist: Front Desk & Referrals in Bristol

Bristol Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient appointments and ensure smooth operations at the front desk.
  • Company: Leading healthcare practice in Bristol with a focus on compassionate care.
  • Benefits: Access to NHS pension scheme and well-being initiatives.
  • Why this job: Make a difference in patients' lives while developing valuable skills.
  • Qualifications: Excellent communication, time management, and IT skills required.
  • Other info: Flexible schedule with opportunities for growth in a dynamic environment.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading healthcare practice in Bristol is looking for a Patient Services Coordinator to manage patient appointments and ensure smooth operations in a dynamic environment. The role involves excellent communication, time management, and IT skills while providing compassionate support to patients. Candidates must be flexible with their schedule and be willing to work set shifts, including weekends. This position comes with benefits such as access to NHS pension scheme and well-being initiatives.

Patient Services Specialist: Front Desk & Referrals in Bristol employer: Pembroke Road Surgery

Join a leading healthcare practice in Bristol, where we prioritise compassionate patient care and foster a supportive work environment. Our team enjoys access to the NHS pension scheme, well-being initiatives, and ample opportunities for professional growth, all while working in a dynamic setting that values flexibility and teamwork. We are committed to creating a culture that empowers our employees to thrive both personally and professionally.
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Contact Detail:

Pembroke Road Surgery Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Patient Services Specialist: Front Desk & Referrals in Bristol

✨Tip Number 1

Make sure to research the healthcare practice before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since this role involves interacting with patients, being able to convey information clearly and compassionately is key. Try role-playing with a friend or family member.

✨Tip Number 3

Be ready to discuss your time management strategies. Think of examples where you've successfully juggled multiple tasks, especially in a busy environment. This will demonstrate your ability to thrive in a dynamic setting.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Patient Services Specialist: Front Desk & Referrals in Bristol

Communication Skills
Time Management
IT Skills
Compassionate Support
Flexibility
Appointment Management
Operational Management
Customer Service

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience in patient services and front desk operations. We want to see how your skills match the role, so don’t be shy about showcasing your communication and IT abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing compassionate support to patients and how you can contribute to our dynamic environment. Keep it friendly and professional!

Show Off Your Flexibility: Since the role requires flexibility with shifts, mention your availability clearly in your application. We appreciate candidates who are willing to work weekends and adapt to the needs of our practice.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you!

How to prepare for a job interview at Pembroke Road Surgery

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Specialist. Familiarise yourself with managing patient appointments and the importance of smooth operations in a healthcare setting. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As this role requires excellent communication, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about times when you provided compassionate support or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.

✨Demonstrate Flexibility and Time Management

Since the job requires flexibility with schedules, be ready to discuss how you've managed your time in previous roles. Share specific instances where you adapted to changing circumstances or handled multiple tasks efficiently. This will highlight your ability to thrive in a dynamic environment.

✨Research the Practice and Its Values

Take some time to learn about the healthcare practice and its values. Understanding their mission and how they support patients will allow you to align your answers with their goals. It also shows that you’re proactive and genuinely interested in being part of their team.

Patient Services Specialist: Front Desk & Referrals in Bristol
Pembroke Road Surgery
Location: Bristol
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  • Patient Services Specialist: Front Desk & Referrals in Bristol

    Bristol
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • P

    Pembroke Road Surgery

    50-100
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