At a Glance
- Tasks: Manage office operations, support events, and ensure smooth processes at Pembroke House.
- Company: Join a vibrant neighbourhood organisation dedicated to social change in Walworth.
- Benefits: Gain valuable experience, work in a dynamic team, and contribute to community initiatives.
- Other info: Opportunity for personal growth and to connect with diverse community members.
- Why this job: Be the face of Pembroke House and make a real difference in your community.
- Qualifications: Strong organisational skills and ability to multitask in a fast-paced environment.
The predicted salary is between 25000 - 30000 £ per year.
In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood. You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.
The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds. As a member of a small and enterprising team you will also be ready to muck-in to support others as required. You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time. You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme. If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.
Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges. We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its roots in the same student settlement. For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Application Deadline: 9am Monday 6 July 2026. Please note we will be shortlisting and interviewing potential candidates throughout this period. Shortlisting by Nina Feldman and Sally Carr: Week of 6 July. Interviews with Michal Beno and Tara Mack: Week of 13 July. You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.
Administrator in London employer: Pembroke House
Pembroke House is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to making a positive impact in the Walworth community. As an Administrator, you will enjoy a supportive environment that values your organisational skills and offers opportunities for personal growth while working alongside a passionate team committed to social change. With a focus on collaboration and community engagement, you'll find meaningful work that not only enhances your professional development but also contributes to the betterment of the neighbourhood.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pembroke House. Understand their mission and values, and think about how your skills in organisation and process management can contribute to their goals. This will show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to office management and multi-tasking. Think of examples from your past experiences where you successfully juggled competing demands or improved processes. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show your personality! During the interview, let your passion for organisation and community engagement come through. Share stories that highlight your ability to work with diverse groups and how you’ve made a positive impact in previous roles. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Show Your Passion for Organisation:Make sure to highlight your love for organisation in your application. We want to see how you can bring your skills to streamline our processes and make things run smoothly at Pembroke House.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Administrator role. We appreciate when candidates show they understand what we’re all about.
Be Clear and Concise:When writing your application, keep it clear and to the point. We’re looking for someone who can manage competing demands, so show us you can communicate effectively and get your message across without any fluff.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our vibrant team!
How to prepare for a job interview at Pembroke House
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with office management tasks, governance functions, and the specifics of Hall Hire bookings. This will help you demonstrate your passion for organisation and process management during the conversation.
✨Showcase Your Multi-Tasking Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks at once. Whether it’s answering phones while organising supplies or coordinating events, being able to illustrate your ability to juggle competing demands will impress the interviewers.
✨Emphasise Your People Skills
Since this role involves working with a diverse range of people, be ready to discuss how you’ve effectively communicated and collaborated with others in previous positions. Highlight any experience you have in customer service or community engagement to show that you can connect with residents of all ages and backgrounds.
✨Be Ready for the IT Test
If you get invited for an interview, don’t forget about the short IT test! Brush up on your relevant software skills and be prepared to demonstrate your proficiency. This will not only show your technical abilities but also your readiness to take on the responsibilities of the role.
