At a Glance
- Tasks: Manage office operations, support events, and ensure smooth processes at Pembroke House.
- Company: Join a historic neighbourhood organisation dedicated to social change and community connection.
- Benefits: Gain valuable experience in a dynamic team with opportunities for personal growth.
- Other info: Work alongside a passionate team committed to tackling social challenges.
- Why this job: Be the face of Pembroke House and make a real difference in your community.
- Qualifications: Strong organisational skills and ability to multitask in a fast-paced environment.
Role Overview
In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood. You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.
Person Specification
The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds. As a member of a small and enterprising team you will also be ready to muck-in to support others as required. You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time. You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme. If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.
Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges. We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its roots in the same student settlement. For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Application Deadline: 9am Monday 6 July 2026. Please note we will be shortlisting and interviewing potential candidates throughout this period.
Administrator employer: Pembroke House
At Pembroke House, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our supportive team environment, where every member plays a crucial role in enhancing community connections and tackling social challenges. Located in the heart of Walworth, we offer unique opportunities to engage with diverse residents and contribute to meaningful programmes, making your work here not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pembroke House. Understand their mission and values, and think about how your skills can contribute to their goals. This will show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to organisation and process management. Think of examples from your past experiences where you’ve successfully managed multiple tasks or improved processes. We want to hear your stories!
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Pembroke House values a vibrant team, so don’t be afraid to show your passion for community work and your ability to connect with people from all walks of life.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a moment to really digest the job description. Make sure you understand what we're looking for in an Administrator and how your skills align with our needs.
Show Your Passion for Organisation:We love candidates who are passionate about organisation! In your application, highlight your experience in managing processes and how you've improved efficiency in previous roles. Let us see that drive!
Tailor Your Application:Don’t just send a generic application. Tailor your CV and cover letter to reflect the specific skills and experiences that match the role. We want to see how you can contribute to our vibrant team at Pembroke House.
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Pembroke House
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities and expectations of the Administrator role at Pembroke House. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role is all about organisation and process management, be prepared to share specific examples of how you've successfully managed multiple tasks in the past. Think of situations where you streamlined processes or improved efficiency, as these will resonate well with the interviewers.
✨Demonstrate Your People Skills
You’ll be working with a diverse range of people, so it’s crucial to show that you can communicate effectively and build rapport. Prepare anecdotes that highlight your ability to work collaboratively and support others, especially in a fast-paced environment.
✨Be Ready for the IT Test
If you get invited for an interview, don’t forget about the short IT test! Brush up on any relevant software or tools mentioned in the job description. Being confident in your technical skills will not only help you ace the test but also demonstrate your readiness for the role.
