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- Tasks: Manage student accommodation and support events for an excellent experience.
- Company: Pembroke College, Oxford, a prestigious institution with a vibrant community.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real difference in students' lives while managing exciting events.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Join a dynamic team and contribute to sustainability initiatives.
The predicted salary is between 28800 - 43200 £ per year.
Pembroke College, Oxford is seeking an experienced and motivated Accommodation Manager to oversee the effective management of the College’s residential accommodation and to support the successful delivery of its conferences and events programme.
The Accommodation Manager plays a pivotal role in ensuring an excellent experience for students and guests while making best use of the College’s 482 bedrooms across its main site and accommodation annex. The post-holder will be responsible for managing student room applications, allocations and offers, minimising voids, and supporting the smooth running of conference and guest accommodation.
The role is central to the work of the Operations team and involves close collaboration with colleagues across the College, including finance, housekeeping, maintenance, events and academic staff. The Accommodation Manager will act as a key point of contact for students and guests, managing enquiries with professionalism, empathy and clarity.
Key responsibilities include:
- Managing the annual room ballot and allocation processes, maintaining accurate records and booking systems, issuing licence agreements, monitoring compliance with relevant legislation and codes of practice, and contributing to reports and planning.
- Supporting the College conference and events activities to make best use of the accommodation facilities.
- Ensuring that the College and its students and guests are fully compliant with the UUK Accommodation practice, relevant legislation, and internal processes and procedures.
- Proactively supporting sustainability initiatives, working collaboratively with others across the College and contributing to the development of policies and strategies.
The successful candidate will be highly organised, customer-focused and capable of managing a varied workload in a busy environment. They will demonstrate excellent communication and interpersonal skills, sound judgement, and the ability to remain calm and professional in challenging situations. A strong commitment to equality, diversity, wellbeing and confidentiality is essential.
Please note: Candidates should also submit a covering letter when applying, showing why they consider themselves suitable for the role.
Deadline: 23 February
Accommodation Manager employer: PEMBROKE COLLEGE
Contact Detail:
PEMBROKE COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pembroke College through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. Show us that you’re not just another candidate, but someone who genuinely cares about enhancing student experiences and supporting sustainability.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing student accommodation and events. We want to see how you handle challenges and ensure a smooth experience for everyone involved.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Accommodation Manager role. Highlight your relevant experience and how it aligns with the responsibilities mentioned in the job description. We want to see why you're the perfect fit!
Showcase Your Organisational Skills: Since this role involves managing a varied workload, be sure to mention any past experiences where you successfully juggled multiple tasks. We love seeing examples of how you've kept things running smoothly in busy environments.
Emphasise Communication Skills: As a key point of contact for students and guests, your communication skills are crucial. Share specific instances where you've handled enquiries or resolved issues with professionalism and empathy. This will show us you can handle the role's demands.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures everything is in one place. Plus, it shows you're keen on joining our team at Pembroke College.
How to prepare for a job interview at PEMBROKE COLLEGE
✨Know Your Stuff
Make sure you understand the role of an Accommodation Manager inside out. Familiarise yourself with Pembroke College's accommodation policies, the UUK Accommodation practice, and any relevant legislation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Focus
Since this role is all about providing an excellent experience for students and guests, be ready to share examples of how you've successfully managed customer relationships in the past. Think about specific situations where you demonstrated empathy, professionalism, and clarity in your communication.
✨Prepare for Teamwork Questions
Collaboration is key in this role, so expect questions about working with different teams. Prepare examples of how you've worked effectively with finance, housekeeping, or events teams in previous roles. Highlight your ability to manage a varied workload while keeping everyone on the same page.
✨Emphasise Your Organisational Skills
As an Accommodation Manager, you'll need to juggle multiple tasks, from managing room allocations to supporting events. Be ready to discuss your organisational strategies and tools you use to stay on top of things. This will demonstrate your capability to handle the busy environment at Pembroke College.
