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- Tasks: Manage student accommodation and ensure a great experience for residents and guests.
- Company: Historic Pembroke College, blending tradition with modern facilities in a vibrant community.
- Benefits: Competitive salary, free meals, generous leave, and pension scheme.
- Why this job: Be a key player in enhancing student life and promoting sustainability.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 - £35,000 per annum (depending on experience)
Hours: Full time (37.5 hours per week) with occasional work outside of normal office hours during peak periods
Location: Central Oxford
Accommodation Available: if of interest, free of charge, in exchange for providing out of hours cover for fire safety, security and supervision at the College’s student accommodation building
About Us
Founded in 1624, Pembroke is an inclusive and dynamic college, combining historic architecture with award‑winning modern facilities and a strong sense of community.
About the Role
The Accommodation Manager plays a pivotal role in ensuring an excellent experience for students and guests while making best use of the College’s 482 bedrooms across its main site and accommodation annex. The post‑holder will be responsible for managing student room applications, allocations and offers, minimising voids, and supporting the smooth running of conference and guest accommodation.
The role is central to the work of the Operations team and involves close collaboration with colleagues across the College, including finance, housekeeping, maintenance, events and academic staff. The Accommodation Manager will act as a key point of contact for students and guests, managing enquiries with professionalism, empathy and clarity.
Key responsibilities include:
- Managing the annual room ballot and allocation processes
- Maintaining accurate records and booking systems
- Issuing licence agreements
- Monitoring compliance with relevant legislation and codes of practice
- Contributing to reports and planning
- Working closely with the events team to maximise the use of accommodation for internal and external bookings
About You
The successful candidate will be highly organised, customer‑focused and capable of managing a varied workload in a busy environment. They will demonstrate excellent communication and interpersonal skills, sound judgement, and the ability to remain calm and professional in challenging situations. A strong commitment to equality, diversity, wellbeing and confidentiality is essential.
The College is committed to sustainability and expects all staff to contribute to environmentally responsible practices. The Accommodation Manager will play an active role in promoting energy conservation, waste management and sustainable travel among students and colleagues.
What We Offer
Benefits include membership of the University staff pension scheme, free meals at lunchtime when the College kitchens are open, and a generous annual leave entitlement.
How to Apply
To apply, please submit an up-to-date CV, together with details of two referees, to recruitment@pmb.ox.ac.uk by 9am on Monday, 23 February 2026. Note: Please note that the College reserves the right to interview on receipt of applications and to appoint prior to the deadline, so early application is recommended.
Accommodation Manager in Oxford employer: Pembroke College, Oxford
Contact Detail:
Pembroke College, Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pembroke College on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. Show us that you’re not just interested in the role but also in being part of our community and contributing to our sustainability efforts.
✨Tip Number 3
Practice your responses to common interview questions, especially around customer service and conflict resolution. We want to see how you handle challenging situations with professionalism and empathy.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and show us that you’re genuinely keen on joining our team.
We think you need these skills to ace Accommodation Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accommodation Manager role. Highlight relevant experience and skills that match the job description, like your organisational abilities and customer service focus. We want to see how you can contribute to our community!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with ours at Pembroke. We love seeing candidates who are genuinely excited about making a difference in our students' lives.
Showcase Your Communication Skills: Since the role involves managing enquiries and collaborating with various teams, make sure to demonstrate your excellent communication skills in your application. We appreciate clarity and professionalism, so let that shine through in your writing!
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since we might start interviewing before the deadline. Head over to our website to get your application in early and increase your chances!
How to prepare for a job interview at Pembroke College, Oxford
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Accommodation Manager. Familiarise yourself with the responsibilities listed in the job description, such as managing room applications and collaborating with various teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As an Accommodation Manager, you'll be dealing with students and guests regularly. Prepare examples of how you've handled customer inquiries or resolved conflicts in the past. Highlight your communication skills and ability to remain calm under pressure, as these are crucial for the role.
✨Demonstrate Organisational Skills
The role requires excellent organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific tools or methods you use to keep track of bookings and compliance records, which will show that you're well-prepared for the demands of the job.
✨Emphasise Your Commitment to Sustainability
Since the College values sustainability, think about how you can contribute to environmentally responsible practices. Prepare to discuss any previous experiences or ideas you have related to energy conservation or waste management. This will demonstrate that you align with the College's values and are ready to promote these initiatives among students and staff.
