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For Companies At a Glance
- Tasks: Join our Stagehand team to create an amazing fitness experience for Peloton members.
- Company: Peloton, a leading fitness brand known for its innovative content and community.
- Benefits: Flexible part-time hours, dynamic work environment, and a chance to be part of a fitness revolution.
- Why this job: Be the heartbeat of our studio, ensuring every member feels welcome and excited.
- Qualifications: Great customer service skills, a passion for fitness, and the ability to adapt in a fast-paced setting.
- Other info: Opportunity to grow within a vibrant company that values diversity and inclusion.
The predicted salary is between 10 - 16 £ per hour.
About the Role
This is a Part Time opportunity with a maximum of 25 hours weekly. Peloton Studios delivers a broad offering of highly engaging subscription content and world-class boutique fitness experiences 365 days a year. We are seeking an upbeat, positive, and customer-service-driven individual with a passion for health, fitness, and the Peloton brand to join our Stagehand team. Reporting to the Manager, Studio Operations, you will be essential in cultivating a world-class welcoming in-studio experience. Your mission is to ensure every member is comfortable and excited, from establishing rapport and efficiently setting them up on hardware to guiding new clients. You are key to the seamless execution of our live and recorded content.
Your Daily Impact:
- Elevate the Member Experience: Cultivate a high-energy, welcoming studio atmosphere by representing the Peloton brand and providing seamless, outstanding customer service alongside the audience and member experience teams.
- Ensure Studio Readiness & Safety: Maintain a clean, organized, and safe environment through frequent sweeping, mopping, detailed equipment upkeep, and thorough Green Room cleaning and restocking.
- Streamline Class Transitions: Execute efficient pre-class member setup and post-class cleanup, including sanitizing equipment, reorganizing weights, and resetting studios quickly between sessions.
- Support Live Production: Assist instructors, talent, and production teams by ensuring smooth timing, cues, class transitions, and overall studio readiness for both live and recorded sessions.
- Provide Operations Support: Collaborate with the Hardware Tech team on set and stage changes, including shifting props and executing set design changes, and assist management with inventory, organizing supplies, and special projects.
You Bring To Peloton:
- Exceptional Service & Communication: Possess world-class customer service skills, a positive attitude, and excellent communication to work effectively with a wide range of personalities (members, talent, and staff).
- Operational Excellence: Maintain high standards for cleaning and sanitation, coupled with the ability to prioritize, multi-task, and manage time effectively within a fast-paced environment.
- Adaptability & Drive: Be ambitious, hardworking, team-oriented, and passionate about the fitness industry, with the flexibility to adapt to scheduling changes, including weekends, holidays, early mornings, and late evenings.
- Technical Proficiency: Capable of using Google Suite and MS Office applications.
- Physical Requirements: This is a customer-facing role requiring you to be on your feet for up to 10 hours at a time and the ability to lift up to 50 pounds, with or without reasonable accommodation.
Studio Stagehand employer: Peloton
Contact Detail:
Peloton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Stagehand
✨Tip Number 1
Get to know the Peloton brand inside out! Familiarise yourself with their fitness philosophy and community vibe. This will help you connect better with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former Peloton employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Studio Stagehand.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and studio operations. Think of examples from your past experiences that showcase your skills and adaptability in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Peloton family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Studio Stagehand
Some tips for your application 🫡
Show Your Passion: Let your love for fitness and the Peloton brand shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team!
Be Personable: Since this role is all about customer service, make sure to highlight your communication skills and any experience you have in creating a welcoming atmosphere. We’re all about good vibes here at Peloton!
Tailor Your Application: Take a moment to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when applicants take the time to connect their background with what we’re looking for.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way to ensure it gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Peloton
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for health and fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns perfectly with Peloton's brand values.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond to ensure a positive experience for customers, as this is crucial for the Stagehand position.
✨Be Ready to Discuss Operational Excellence
Familiarise yourself with the importance of maintaining a clean and safe environment. Be prepared to discuss how you prioritise tasks and manage time effectively, especially in fast-paced settings, as this will be key to your success in the role.
✨Highlight Your Adaptability
Peloton values flexibility, so be ready to talk about times when you've adapted to changes in your work environment or schedule. Show that you're a team player who can handle various responsibilities, including working weekends and holidays.
