At a Glance
- Tasks: Manage sales operations and training initiatives to drive growth and operational excellence.
- Company: Join Peloton, a leading fitness tech company with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
- Other info: Fast-paced role with excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic environment while collaborating with global teams.
- Qualifications: Experience in sales operations and strong project management skills required.
The predicted salary is between 50000 - 60000 £ per year.
Peloton seeks an organised, analytical, and creative-thinking Sales Operations and Training Program Manager to support our AU team. Reporting to the Sales Manager, Consumer, the Program Manager will be required to deeply understand the businesses they support and execute initiatives that enable growth and overcome any barriers to operational excellence, in addition to executing the day-to-day management of sales operations.
They will partner cross-functionally with the entire Global Sales Solutions team and with teams across Sales, Supply Chain, Member Support, Finance, Enterprise Tech, and more and will regularly communicate program updates and implications to these global stakeholders. They will also be required to build and maintain relationships with external partners and vendors and ensure they uphold Peloton’s contractual obligations and standards of excellence.
YOUR DAILY IMPACT AT PELOTON
- Execute the day-to-day management of Peloton sales operations in Australia, including but not limited to partner onboarding, activation support & management, external vendor management (agencies) & compliance, asset deployment, and budget management.
- Identify and recommend retail activation opportunities.
- Project manage and lead physical retail activations.
- Manage and direct the sales components of marketing and retail activations, ensuring they align with overall business objectives.
- Identify and implement strategies to streamline processes, reduce inefficiencies, and improve overall operational efficiency.
- Develop and implement Sales Policies and Procedures (SOPs, documentation) when required.
- Ongoing review of business reports and participation in regular business reviews with international sales leadership to build a deep understanding of the business and identify opportunities to improve sales operational excellence.
- Act as a point person for operational questions, issues, and ideation.
- Collaborate cross-functionally to lead new sales programs or process rollouts and execute sales operations requirements.
- Assess program risks & provide options for mitigation.
- Utilise project management tools to remain organized and communicate program updates to stakeholders regularly.
- Deliver best-in-class sales training for our 3P partner(s) sales teams.
- Support training and sales capabilities of 3P at store level.
- Partner with our Operations team and 3rd party auditing partners to ensure our inventory in the field is in excellent working condition and complies with our brand standards.
- Partner with our Supply Chain leadership to develop operational standards for managing purchase orders, shipping, and logistics.
- Ensure that customers' orders are placed on time, reflected in the systems (internal and external), and delivered according to business requirements.
- Analyse operational data from a Sales Operations lens to identify trends, track performance, and generate reports, on a monthly and quarterly basis to inform decision-making.
- Effectively communicate with cross-functional teams and stakeholders, both internally and externally, ultimately building strong relationships and fostering collaboration.
YOU BRING TO PELOTON
- Demonstrable relevant operational work experience in a B2C and/or B2B sales environment, preferably supporting global teams.
- Bachelor's degree and relevant sales experience preferred.
- Self-motivated and driven individual who thrives in a fast-paced, dynamic environment.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Ability to work well with stakeholders and small, agile teams.
- Experience developing & managing budgets.
- Highly organized and thorough work ethic.
- Understanding of Peloton’s company vision and brand image with the ability to communicate it effectively and with enthusiasm.
- Excellent written and editing skills.
- Software proficiency in relevant sales software including but not limited to: CRM platforms, such as Salesforce, customer success platforms, Looker, and project management tools.
- Ability to travel as needed.
Program Manager, Sales Operations and Training employer: Peloton
Peloton is an exceptional employer that fosters a vibrant work culture centred around health and community engagement. With flexible scheduling options and a focus on personal growth, employees are encouraged to thrive in their roles while making meaningful connections with customers. Working in Manchester offers unique opportunities to be part of a dynamic team dedicated to promoting a fitness-focused lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager, Sales Operations and Training
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Program Manager, Sales Operations and Training at Peloton, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Peloton. Tailor your message to explain why you’re drawn to them and how you can contribute as a Program Manager, Sales Operations and Training. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Program Manager, Sales Operations and Training
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Peloton:When writing your cover letter, make sure to tailor your message specifically for Peloton. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Peloton
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Peloton that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Peloton that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Peloton’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
