At a Glance
- Tasks: Engage customers and transform their fitness journey through personalised consultations and product demos.
- Company: Join Peloton, a leader in fitness technology with a vibrant retail culture.
- Benefits: Flexible hours, competitive pay, and the chance to inspire others in health and wellness.
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Be the heartbeat of our showroom and connect with fitness enthusiasts every day.
- Qualifications: Experience in retail or hospitality, with a passion for fitness and technology.
The predicted salary is between 12 - 15 £ per hour.
As a Peloton Expert, you aren't just selling equipment; you are a consultant for a lifestyle transformation. You are the heartbeat of our retail showrooms—engaging, goal-oriented, and deeply passionate about the intersection of fitness and technology. Our Experts are high-energy business drivers who thrive in a face-to-face sales environment. You are a master of "The Consult," possessing the ability to identify a member's unique wellness goals and connect them with the hardware and content that will change their life. By building authentic, long-lasting relationships, you serve as a brand ambassador who turns curious prospects into dedicated members of the Peloton community.
YOUR DAILY IMPACT AT PELOTON
- You engage with the varied traffic we see in our retail stores. From lightly curious introductions to the repeat visitors who haven’t yet committed - you will know how to start a conversation with anyone who so much as looks at us.
- Achieve and exceed individual sales targets by executing high-touch, face-to-face consultations and product demonstrations.
- Drive individual sales results by treating every showroom visitor as a VIP.
- Maximise sales through personalised service, deep product storytelling, and maintaining a premium showroom environment that reflects our brand’s fitness-forward aesthetic.
- Proactively manage your "book of business" using Salesforce to track lead preferences, follow up on trials, and convert prospects into sales.
- Execute strategic phone and email outreach to both new leads and existing members to communicate product launches, community events, and post-purchase follow-ups.
- Act as a subject matter expert on Peloton’s evolving software, boutique apparel, and diverse fitness content.
- Work seamlessly with your team of fellow sales specialists to ensure every visitor receives a world-class experience, while maintaining impeccable visual and physical store standards.
YOU BRING TO PELOTON
- Significant experience in a face-to-face retail or hospitality environment. Experience in fitness, wellness, technology or premium lifestyle brands is a major plus.
- An entrepreneurial spirit with a track record of meeting and exceeding KPIs and sales goals.
- An enthusiastic, engaging, and polished demeanor—you know how to "own the room" and inspire others.
- A genuine passion for health, wellness, and the Peloton mission. You understand the dedication it takes to maintain a balanced lifestyle and can speak authentically to it.
- You are genuinely energized by meeting new people and thrive on the "buzz" of a busy showroom. You have a natural ability to build instant rapport and turn a brief encounter into a lasting connection.
- The commitment to work a flexible schedule that includes mandatory weekend hours, nights, and holidays—the times when our members need us most.
- Proficiency with Apple products and MS Office. Experience with Salesforce or similar CRM platforms is highly preferred.
Peloton Expert (Part-Time) - John Lewis Oxford Street employer: Peloton
At Peloton, we pride ourselves on being more than just a retail environment; we are a community dedicated to transforming lives through fitness and technology. Our Oxford Street location offers a vibrant work culture where passionate individuals can thrive, with opportunities for personal growth and development in a supportive team atmosphere. As a part-time Peloton Expert, you will enjoy flexible scheduling, competitive benefits, and the chance to inspire others while building meaningful relationships with our members.
StudySmarter Expert Advice🤫
We think this is how you could land Peloton Expert (Part-Time) - John Lewis Oxford Street
✨Tip Number 1
Get to know the Peloton products inside out! When you walk into that showroom, you want to be the go-to person for all things Peloton. Dive deep into the features and benefits of the equipment and content so you can confidently engage with customers and answer their questions.
✨Tip Number 2
Practice your 'Consult' skills! Role-play with friends or family to refine how you identify a customer's wellness goals. The better you are at connecting their needs with the right products, the more likely you are to turn those curious visitors into loyal members.
✨Tip Number 3
Show your passion for fitness and technology! Share your own experiences and stories about how Peloton has impacted your life. Authenticity goes a long way in building relationships and trust with potential customers.
✨Tip Number 4
Don’t forget to follow up! Use Salesforce to keep track of your interactions and reach out to leads after their visit. A simple message can remind them of their experience and encourage them to take the next step towards joining the Peloton community.
We think you need these skills to ace Peloton Expert (Part-Time) - John Lewis Oxford Street
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for fitness and technology shine through. We want to see that you genuinely care about helping others transform their lifestyles with Peloton.
Tailor Your Experience:Make sure to highlight any relevant experience in retail or hospitality, especially if it involves face-to-face interactions. We love seeing how your background aligns with our mission and the role of a Peloton Expert.
Be Authentic:In your application, be yourself! We value authenticity and want to know what makes you tick. Share your personal wellness journey or any unique stories that connect you to the Peloton community.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our vibrant team at Peloton.
How to prepare for a job interview at Peloton
✨Know Your Peloton Inside Out
Before the interview, make sure you’re well-versed in Peloton’s products and services. Familiarise yourself with the latest fitness trends, software updates, and community events. This knowledge will help you demonstrate your passion for the brand and your ability to connect with potential customers.
✨Master the Art of Conversation
As a Peloton Expert, engaging with customers is key. Practice starting conversations with friends or family about fitness and wellness. Think about how you can ask open-ended questions that encourage dialogue, helping you identify their unique goals and how Peloton can meet them.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you’ve exceeded sales targets or built strong customer relationships. Be ready to discuss specific strategies you used to engage customers and close sales, as this will highlight your entrepreneurial spirit and ability to thrive in a face-to-face environment.
✨Emphasise Your Passion for Wellness
During the interview, let your genuine enthusiasm for health and wellness shine through. Share personal stories about your fitness journey or how technology has impacted your lifestyle. This authenticity will resonate with the interviewers and show that you truly embody the Peloton mission.
