At a Glance
- Tasks: Engage customers, drive sales, and transform lifestyles through fitness technology.
- Company: Join Peloton at John Lewis Cheadle, where fitness meets innovation.
- Benefits: Flexible part-time hours, dynamic work environment, and a chance to inspire others.
- Other info: Opportunity to work in a vibrant showroom with a supportive team.
- Why this job: Be a brand ambassador and help others achieve their wellness goals.
- Qualifications: Retail or hospitality experience, passion for fitness, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
ABOUT THE ROLE
This is a part time role with contracted weekly hours to fall between 14 to 30 hours; actual amount will depend on your availability.
As a Peloton Expert, you aren't just selling equipment; you are a consultant for a lifestyle transformation. You are the heartbeat of our retail showrooms—engaging, goal-oriented, and deeply passionate about the intersection of fitness and technology. Our Experts are high-energy business drivers who thrive in a face-to-face sales environment. You are a master of 'The Consult,' possessing the ability to identify a member's unique wellness goals and connect them with the hardware and content that will change their life. By building authentic, long-lasting relationships, you serve as a brand ambassador who turns curious prospects into dedicated members of the Peloton community.
YOUR DAILY IMPACT AT PELOTON
- You engage with the varied traffic we see in our retail stores. From lightly curious introductions to the repeat visitors who haven’t yet committed - you will know how to start a conversation with anyone who so much as looks at us.
- Achieve and exceed individual sales targets by executing high-touch, face-to-face consultations and product demonstrations.
- Drive individual sales results by treating every showroom visitor as a VIP.
- Maximise sales through personalised service, deep product storytelling, and maintaining a premium showroom environment that reflects our brand’s fitness-forward aesthetic.
- Proactively manage your 'book of business' using Salesforce to track lead preferences, follow up on trials, and convert prospects into sales.
- Execute strategic phone and email outreach to both new leads and existing members to communicate product launches, community events, and post-purchase follow-ups.
- Act as a subject matter expert on Peloton’s evolving software, boutique apparel, and diverse fitness content.
- Work seamlessly with your team of fellow sales specialists to ensure every visitor receives a world-class experience, while maintaining impeccable visual and physical store standards.
YOU BRING TO PELOTON
- Significant experience in a face-to-face retail or hospitality environment. Experience in fitness, wellness, technology or premium lifestyle brands is a major plus.
- An entrepreneurial spirit with a track record of meeting and exceeding KPIs and sales goals.
- An enthusiastic, engaging, and polished demeanor—you know how to 'own the room' and inspire others.
- A genuine passion for health, wellness, and the Peloton mission. You understand the dedication it takes to maintain a balanced lifestyle and can speak authentically to it.
- You are genuinely energized by meeting new people and thrive on the 'buzz' of a busy showroom. You have a natural ability to build instant rapport and turn a brief encounter into a lasting connection.
- The commitment to work a flexible schedule that includes mandatory weekend hours, nights, and holidays—the times when our members need us most.
- Proficiency with Apple products and MS Office. Experience with Salesforce or similar CRM platforms is highly preferred.
Peloton Expert (Part-Time) - John Lewis Cheadle in Manchester employer: Peloton
Peloton is an exceptional employer that fosters a vibrant work culture centred around health and community engagement. With flexible scheduling options and a focus on personal growth, employees are encouraged to thrive in their roles while making meaningful connections with customers. Working in Manchester offers unique opportunities to be part of a dynamic team dedicated to promoting a fitness-focused lifestyle.
