At a Glance
- Tasks: Enhance workplace experience and support operations at Peloton's London office.
- Company: Join Peloton, a leading fitness tech company with a vibrant culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Exciting role with opportunities to coordinate events and collaborate with diverse teams.
- Why this job: Be a culture ambassador and make a real impact on the workplace experience.
- Qualifications: Experience in fast-paced environments and proficiency in Google Suite and Slack.
The predicted salary is between 24000 - 30000 £ per year.
Peloton’s International Workplace Experience Team is looking for a Workplace Specialist to support operations and enhance the workplace experience at our London and international office locations (ex- APAC). Reporting to the Workplace Operations Manager, the Workplace Specialist will be the primary point of contact for visitors to the company. This role ensures smooth and efficient office operations by guiding onsite vendors, welcoming guests, and collaborating closely with our facilities and catering teams. This role is based at our Covent Garden London office and studio five days a week.
YOUR DAILY IMPACT AT PELOTON
- Act as a culture ambassador, embodying Peloton’s value of "Be the Best Place to Work".
- Serve as the primary Workplace point of contact for all Peloton team members, guests, and vendors. Anticipate their needs, providing a personalised and enhanced experience.
- Maintain a best-in-class office environment for both employees and guests.
- Conduct daily walkthroughs, ensuring the office is clean, safe, well-stocked, and welcoming.
- Manage all incoming and outgoing mail and packages, ensuring timely collection.
- Assist in managing ticketing systems, ensuring timely responses and resolution within the agreed SLA by both internal teams and service providers.
- Coordinate team events, celebrations, and social activities for the office and studio, in collaboration with relevant stakeholders.
- Support in management and execution of our onsite facilities, security and food & beverage vendors, ensuring a clean, safe workplace that aligns with Peloton’s global standards.
- Collaborate with internal business partners, including IT, GSO, Health and Safety, People, Inclusion & Impact, Finance, and Real Estate.
- Support the management of the Workplace helpdesk ticketing systems to meet SLAs.
YOU BRING TO PELOTON
- Significant relevant workplace experience, with comfort working in a fast-paced environment.
- Proficiency in Google Suite, Slack, Envoy; experience with Jira is essential.
- Passion for delivering a best-in-class workplace experience and exceptional customer service.
- Training as a Fire Warden, First Aider, or Mental Health First Aider is an advantage.
- Strong communication skills, both written and verbal, with a passion for clear communication.
- Resourcefulness and proactivity in resolving issues as they arise.
- Strong organisational, multitasking, and prioritisation skills, with the ability to work effectively under pressure.
- Flexibility to adapt to change in a dynamic environment.
- Experience with space planning and amenities management is highly desirable.
- Experience in vendor management, specifically with food and beverage or security service providers, is an advantage.
Workplace Specialist in London employer: Peloton
Peloton is an exceptional employer that fosters a vibrant work culture centred around health and community engagement. With flexible scheduling options and a focus on personal growth, employees are encouraged to thrive in their roles while making meaningful connections with customers. Working in Manchester offers unique opportunities to be part of a dynamic team dedicated to promoting a fitness-focused lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Specialist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Peloton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Peloton
Don't be shy about reaching out to Peloton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Workplace Specialist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Peloton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Peloton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
