At a Glance
- Tasks: Engage customers, drive sales, and transform lifestyles through fitness consultations.
- Company: Join Peloton at John Lewis Oxford Street, a leader in fitness technology.
- Benefits: Flexible hours, dynamic work environment, and the chance to inspire others.
- Other info: Opportunity to grow within a vibrant community and make lasting connections.
- Why this job: Be part of a passionate team that connects people with their wellness goals.
- Qualifications: Retail experience, enthusiasm for fitness, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
ABOUT THE ROLE
As a Peloton Expert, you aren't just selling equipment; you are a consultant for a lifestyle transformation. You are the heartbeat of our retail showrooms—engaging, goal-oriented, and deeply passionate about the intersection of fitness and technology. Our Experts are high-energy business drivers who thrive in a face-to-face sales environment. You are a master of "The Consult," possessing the ability to identify a member's unique wellness goals and connect them with the hardware and content that will change their life. By building authentic, long-lasting relationships, you serve as a brand ambassador who turns curious prospects into dedicated members of the Peloton community.
YOUR DAILY IMPACT AT PELOTON
- You engage with the varied traffic we see in our retail stores. From lightly curious introductions to the repeat visitors who haven’t yet committed - you will know how to start a conversation with anyone who so much as looks at us.
- Achieve and exceed individual sales targets by executing high-touch, face-to-face consultations and product demonstrations.
- Drive individual sales results by treating every showroom visitor as a VIP.
- Maximise sales through personalised service, deep product storytelling, and maintaining a premium showroom environment that reflects our brand’s fitness-forward aesthetic.
- Proactively manage your "book of business" using Salesforce to track lead preferences, follow up on trials, and convert prospects into sales.
- Execute strategic phone and email outreach to both new leads and existing members to communicate product launches, community events, and post-purchase follow-ups.
- Act as a subject matter expert on Peloton’s evolving software, boutique apparel, and diverse fitness content.
- Work seamlessly with your team of fellow sales specialists to ensure every visitor receives a world-class experience, while maintaining impeccable visual and physical store standards.
YOU BRING TO PELOTON
- Significant experience in a face-to-face retail or hospitality environment. Experience in fitness, wellness, technology or premium lifestyle brands is a major plus.
- An entrepreneurial spirit with a track record of meeting and exceeding KPIs and sales goals.
- An enthusiastic, engaging, and polished demeanor—you know how to "own the room" and inspire others.
- A genuine passion for health, wellness, and the Peloton mission. You understand the dedication it takes to maintain a balanced lifestyle and can speak authentically to it.
- You are genuinely energized by meeting new people and thrive on the "buzz" of a busy showroom. You have a natural ability to build instant rapport and turn a brief encounter into a lasting connection.
- The commitment to work a flexible schedule that includes mandatory weekend hours, nights, and holidays—the times when our members need us most.
- Proficiency with Apple products and MS Office. Experience with Salesforce or similar CRM platforms is highly preferred.
Peloton Expert (Part-Time) - John Lewis Oxford Street in London employer: Peloton
Peloton is an exceptional employer that fosters a vibrant work culture centred around health and community engagement. With flexible scheduling options and a focus on personal growth, employees are encouraged to thrive in their roles while making meaningful connections with customers. Working in Manchester offers unique opportunities to be part of a dynamic team dedicated to promoting a fitness-focused lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Peloton Expert (Part-Time) - John Lewis Oxford Street in London
✨Tip Number 1
Get to know the Peloton brand inside out! Familiarise yourself with their products, community events, and fitness content. This way, when you chat with potential customers, you can share your genuine passion and knowledge, making those connections feel authentic.
✨Tip Number 2
Practice your 'Consult' skills! Role-play with friends or family to refine how you identify wellness goals and suggest the right products. The more comfortable you are in these conversations, the better you'll engage with visitors in the showroom.
✨Tip Number 3
Don’t underestimate the power of follow-ups! Use Salesforce to keep track of your interactions and reach out to leads after their visit. A simple message can turn a curious prospect into a loyal member of the Peloton community.
✨Tip Number 4
Show up with energy and enthusiasm! Your vibe will set the tone for the showroom. Remember, every visitor is a VIP, so treat them like one and create an unforgettable experience that keeps them coming back.
We think you need these skills to ace Peloton Expert (Part-Time) - John Lewis Oxford Street in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and technology shine through. We want to see how your personal journey aligns with the Peloton mission—share your story!
Tailor Your Experience:Make sure to highlight any relevant experience in retail or hospitality. We love seeing how you've engaged with customers and exceeded sales targets—give us the juicy details!
Be Authentic:We value genuine connections, so be yourself in your application. Show us your personality and how you can build relationships with our members—this is key to being a Peloton Expert!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Peloton
✨Know Your Peloton Inside Out
Before the interview, make sure you’re well-versed in Peloton’s products, software, and fitness content. Familiarise yourself with the latest features and how they can benefit potential customers. This knowledge will help you demonstrate your expertise and passion during the interview.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've met or exceeded sales targets in previous roles. Think about times when you turned a casual conversation into a sale. This will show your ability to engage with customers and drive results, which is crucial for the Peloton Expert role.
✨Emphasise Your Passion for Fitness
Be ready to share your personal fitness journey and how it aligns with Peloton’s mission. Authenticity is key, so speak from the heart about why health and wellness matter to you. This will help you connect with the interviewers and show that you truly embody the Peloton lifestyle.
✨Practice Your Consultative Approach
Since the role involves 'The Consult', practice how you would engage with different types of customers. Role-play scenarios where you identify their unique wellness goals and suggest tailored solutions. This will not only prepare you for potential questions but also showcase your consultative selling skills.
