At a Glance
- Tasks: Engage customers and transform their fitness journey through expert consultations and product demonstrations.
- Company: Join Peloton, a leading fitness tech brand with a vibrant community.
- Benefits: Flexible hours, competitive pay, and a chance to inspire others.
- Other info: Dynamic environment with opportunities for personal growth and community engagement.
- Why this job: Be the heartbeat of our showrooms and connect with fitness enthusiasts daily.
- Qualifications: Experience in retail or hospitality, with a passion for health and wellness.
The predicted salary is between 12 - 15 £ per hour.
As a Peloton Expert, you aren't just selling equipment; you are a consultant for a lifestyle transformation. You are the heartbeat of our retail showrooms—engaging, goal-oriented, and deeply passionate about the intersection of fitness and technology. Our Experts are high-energy business drivers who thrive in a face-to-face sales environment. You are a master of "The Consult," possessing the ability to identify a member's unique wellness goals and connect them with the hardware and content that will change their life. By building authentic, long-lasting relationships, you serve as a brand ambassador who turns curious prospects into dedicated members of the Peloton community.
YOUR DAILY IMPACT AT PELOTON
- You engage with the varied traffic we see in our retail stores. From lightly curious introductions to the repeat visitors who haven’t yet committed - you will know how to start a conversation with anyone who so much as looks at us.
- Achieve and exceed individual sales targets by executing high-touch, face-to-face consultations and product demonstrations.
- Drive individual sales results by treating every showroom visitor as a VIP.
- Maximise sales through personalised service, deep product storytelling, and maintaining a premium showroom environment that reflects our brand’s fitness-forward aesthetic.
- Proactively manage your "book of business" using Salesforce to track lead preferences, follow up on trials, and convert prospects into sales.
- Execute strategic phone and email outreach to both new leads and existing members to communicate product launches, community events, and post-purchase follow-ups.
- Act as a subject matter expert on Peloton’s evolving software, boutique apparel, and diverse fitness content.
- Work seamlessly with your team of fellow sales specialists to ensure every visitor receives a world-class experience, while maintaining impeccable visual and physical store standards.
YOU BRING TO PELOTON
- Significant experience in a face-to-face retail or hospitality environment. Experience in fitness, wellness, technology or premium lifestyle brands is a major plus.
- An entrepreneurial spirit with a track record of meeting and exceeding KPIs and sales goals.
- An enthusiastic, engaging, and polished demeanor—you know how to "own the room" and inspire others.
- A genuine passion for health, wellness, and the Peloton mission. You understand the dedication it takes to maintain a balanced lifestyle and can speak authentically to it.
- You are genuinely energized by meeting new people and thrive on the "buzz" of a busy showroom. You have a natural ability to build instant rapport and turn a brief encounter into a lasting connection.
- The commitment to work a flexible schedule that includes mandatory weekend hours, nights, and holidays—the times when our members need us most.
- Proficiency with Apple products and MS Office. Experience with Salesforce or similar CRM platforms is highly preferred.
ABOUT PELOTON
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria.
Peloton Expert (Part-Time) - John Lewis Oxford Street employer: Peloton Interactive
At Peloton, we pride ourselves on being more than just a fitness brand; we are a community dedicated to transforming lives through health and wellness. As a Peloton Expert at our Oxford Street location, you will thrive in a vibrant, supportive environment that encourages personal growth and fosters authentic connections with customers. With flexible scheduling, competitive compensation, and opportunities for professional development, Peloton is an exceptional employer for those passionate about fitness and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Peloton Expert (Part-Time) - John Lewis Oxford Street
✨Tip Number 1
Get to know the Peloton brand inside out! Familiarise yourself with their products, software, and community events. This way, when you chat with potential customers, you can share your genuine passion and knowledge, making those connections feel authentic.
✨Tip Number 2
Practice your 'Consult' skills! Role-play with friends or family to refine how you identify wellness goals and match them with Peloton's offerings. The more comfortable you are in these conversations, the better you'll engage with showroom visitors.
✨Tip Number 3
Don't underestimate the power of follow-ups! Use Salesforce to keep track of leads and reach out after initial meetings. A simple message can turn a curious visitor into a committed member of the Peloton community.
✨Tip Number 4
Show your enthusiasm! When you're in the showroom, let your energy shine through. Smile, engage with everyone, and treat each visitor like a VIP. Your positive vibe will create an inviting atmosphere that encourages people to connect with you.
We think you need these skills to ace Peloton Expert (Part-Time) - John Lewis Oxford Street
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and technology shine through. We want to see how your personal journey aligns with Peloton's mission and how you can inspire others.
Tailor Your Experience:Make sure to highlight any relevant experience in retail or hospitality, especially if it involves face-to-face interactions. We love seeing how you've engaged with customers and exceeded sales targets in the past.
Be Authentic:In your application, be yourself! We value genuine connections, so share your unique story and how you build relationships with others. Authenticity is key to becoming a brand ambassador.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Peloton.
How to prepare for a job interview at Peloton Interactive
✨Know Your Peloton Stuff
Make sure you’re well-versed in Peloton’s products, software, and fitness content. Familiarise yourself with the latest features and how they can help potential members achieve their wellness goals. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Master 'The Consult'
Practice how to engage with different types of customers. Think about how you would start a conversation with someone who is just browsing versus a repeat visitor. Show that you can adapt your approach based on their needs and create a personalised experience that resonates with them.
✨Show Your Sales Savvy
Be ready to discuss your past sales experiences and how you’ve exceeded targets. Prepare specific examples that highlight your entrepreneurial spirit and ability to build relationships. This will demonstrate that you’re not just a salesperson, but a consultant who genuinely cares about helping others.
✨Bring the Energy
Peloton thrives on high energy and enthusiasm, so make sure to convey that during your interview. Practice your body language and tone to ensure you come across as engaging and passionate. Remember, you want to leave a lasting impression that reflects the vibrant culture of Peloton.
