At a Glance
- Tasks: Lead and enhance IT infrastructure and cloud services for over 700 users.
- Company: Join Pell Frischmann, a respected consultancy shaping sustainable futures.
- Benefits: Enjoy competitive salary, flexible working, and ongoing professional development.
- Other info: Collaborative culture with opportunities for career growth and personal development.
- Why this job: Make a real impact in a fast-paced environment with cutting-edge technology.
- Qualifications: Relevant IT qualification and experience in Microsoft environments required.
The predicted salary is between 60750 - 74250 £ per year.
About Pell Frischmann Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private‑sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration.
Heritage and Purpose Originally formed in 1926, we have a unique heritage in delivering client‑focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG‑Stiftung. RAG‑Stiftung is a foundation with the long‑term public purpose to deal with the environmental and social commitments resulting from the closing of Germany’s coal mining industry. RSBG SE’s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change.
About The Role We are looking for an Infrastructure and Cloud Services Manager to join our established IT Operations team, supporting over 700 users across the UK. This is a hands‑on role for someone who enjoys a blend of technical leadership, operational delivery, continuous improvement and cross‑team collaboration. You will play a key part in driving modernisation across our infrastructure, cloud environment, cyber posture and digital transformation projects. As the Infrastructure and Cloud Services Manager, you will lead and enhance the delivery of core IT infrastructure and cloud services, ensuring performance, security, reliability and scalability across the business. Working alongside the IT Operations Manager, Cyber Security & Compliance Manager, IT Customer Support Team and Digital/AI teams, you will help shape our IT strategy and support a wide range of initiatives. You will also act as a primary escalation point for complex issues, work closely with approved third‑party partners, and ensure our systems align with ISO27001, Cyber Essentials Plus and wider business objectives.
Key Responsibilities
- Infrastructure & Cloud Leadership
- Improve, support and optimise the existing network infrastructure, ensuring stability, resilience and continuous improvement.
- Oversee the administration and enhancement of Active Directory, Entra ID (Azure AD) and identity services.
- Manage and continuously improve the server environment, including physical, virtual and cloud‑based platforms, working closely with third‑party providers.
- Maintain and administer tools, monitoring systems and technologies required to support business operations.
- Ensure all infrastructure documentation is accurate, updated and accessible.
- Security, Compliance & Governance
- Support the IT Operations Manager with the adoption and integration of Microsoft 365 developments within the ISO27001 framework.
- Work closely with the IT Cyber Security & Compliance Manager on vulnerability management, patching cycles, incident response and alignment with Cyber Essentials Plus.
- Ensure policies, standards and procedures are adhered to and reinforced across the environment.
- Digital & AI Enablement
- Collaborate with internal Digital and AI teams to support cloud‑based solutions, automation workflows and innovative business tools.
- Contribute to modernisation initiatives that enhance productivity, performance and future‑ready IT capabilities.
- Operational Delivery & Stakeholder Support
- Provide escalation‑level support for complex technical issues related to infrastructure, networking and cloud services.
- Work with third‑party suppliers and managed service partners, ensuring service quality and strong working relationships.
- Contribute to IT projects from design through to implementation, coordinating activities with internal teams and suppliers.
- Support end‑users where required on infrastructure‑related incidents or service requests.
About You
We’re looking for someone who is approachable, confident, technically strong, proactive and comfortable working in a fast‑paced environment. You will bring a blend of hands‑on expertise, problem‑solving ability and strong communication skills.
Qualifications, Experience And Skills Required
Qualifications and Professional Development
- Relevant IT, Computing or Infrastructure qualification (degree, HND, apprenticeship or equivalent)
- Evidence of ongoing professional development
- Industry certifications such as Azure Administrator, M365, CCNA, ITIL, Security+, or equivalent
- Training in cloud security or DevOps methodologies
Experience and Technical Expertise
- Strong experience supporting Microsoft environments including Office 365, Azure and Entra ID
- Proven background in managing and supporting IT infrastructure, server hardware and virtual environments
- Experience with HPE and Dell server platforms
- Hands‑on experience with network administration and troubleshooting
- Experience delivering infrastructure change projects or cloud migration programmes
- Experience working within ISO27001 or Cyber Essentials Plus environments
- Exposure to automation, scripting or infrastructure‑as‑code (PowerShell, ARM, Terraform etc.)
- Experience working in multi‑site or large‑scale environments
Technical Skills
- Strong understanding of Windows Server 2019+
- Knowledge of DNS, DHCP, Group Policy and core AD/Entra ID services
- Understanding of WAN/LAN/WiFi/TCP‑IP and associated network hardware
- Ability to produce reports, dashboards and analytics for management use
- Knowledge of modern endpoint management tools such as Intune and Autopilot
- Familiarity with cloud security, MFA, Conditional Access and Zero Trust principles
Professional Skills
- Strong communication and stakeholder‑engagement skills
- Ability to work collaboratively with internal teams and external partners
- Proactive, hands‑on approach to resolving complex technical issues
- Strong organisational and time‑management abilities
- Experience coordinating third‑party suppliers or managed service partners
- Ability to lead small teams or mentor junior staff
- Experience contributing to technology roadmaps or service improvement plans
Why Pell Frischmann?
We are one of the UK’s most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you’ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate. We’ll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government’s Disability Confident Scheme. We’re happy to talk about flexible working and are committed to promoting the wellbeing of all our employees.
Pell Frischmann Benefits
To apply for this role, please click “Apply for this job” below to complete our short application form and upload a copy of your CV. Please remove any personal details such as your home address and date of birth from your CV. In addition, you’ll receive a competitive salary and other excellent benefits you can find on the link below.
Application Process
As part of the application process, you will be asked to complete a diversity monitoring form. We are committed to recruiting, retaining and developing a workforce that reflects at all grades the diverse communities that we serve. By completing this form, you will help us to monitor and analyse diversity information so that we can ensure that our recruitment processes are fair and identify opportunities to improve them. Any information provided on this form will be treated as strictly confidential and will not be seen by those involved in the selection process.
Infrastructure and Cloud Services Manager in Wakefield employer: Pell Frischmann
Pell Frischmann is an excellent employer, offering a dynamic work culture that values collaboration and innovation in the water sector. With a hybrid working model and flexible IR35 status, employees enjoy a healthy work-life balance while contributing to meaningful wastewater projects across the UK. The company prioritises professional growth, providing opportunities for skill enhancement and career advancement within a supportive multidisciplinary team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure and Cloud Services Manager in Wakefield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Pell Frischmann values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Pell Frischmann might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Pell Frischmann!
✨Direct Apply to Pell Frischmann
Let's not forget to apply directly through the Pell Frischmann website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure and Cloud Services Manager in Wakefield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Pell Frischmann.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Pell Frischmann. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Pell Frischmann
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
