At a Glance
- Tasks: Support and maintain IT infrastructure for over 700 colleagues in a dynamic environment.
- Company: Join Pell Frischmann, a leading consultancy shaping a sustainable future.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Other info: Opportunity to work on diverse projects and collaborate with third-party suppliers.
- Why this job: Be at the heart of IT operations and contribute to global sustainability efforts.
- Qualifications: Proactive attitude and technical skills in IT administration.
The predicted salary is between 29700 - 36300 £ per year.
About Pell Frischmann Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work.
We offer consultancy services, with access to specialist sister companies and partners, to support both public and private-sector clients.
We work across sectors encompassing buildings, infrastructure, and regeneration.
Originally formed in 1926, we have a unique heritage in delivering client-focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach.
Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG-Stiftung.
RAG-Stiftung is a foundation with the long-term public purpose to deal with the environmental and social commitments resulting from the closing of Germany’s coal mining industry.
RSBG SE’s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change.
The Role We are looking for a proactive and technically capable IT Administrator to join our IT Operations team, supporting a user base of over 700 colleagues.
This is a hands-on role that sits at the heart of day-to-day IT operations, working closely with the IT Operations Manager, IT Managers and wider IT team to ensure systems remain secure, reliable and fit for purpose.
You will play a key role in supporting and maintaining the organisation’s IT infrastructure, contributing to operational stability, security compliance and continuous improvement.
The role also offers exposure to wider IT projects and collaboration with third-party suppliers, making it ideal for someone who enjoys variety and responsibility within an operational IT environment.
Key Responsibilities As IT Administrator, you will support the delivery and maintenance of the organisation’s server, network and Active Directory environment, ensuring systems operate effectively and in line with information and cyber security policies.
You will administer and maintain core IT tools and technologies, keeping documentation accurate and up to date, and supporting the IT Operations Manager with software updates, patch management, renewals and requisitions to maintain compliance and system integrity.
You will work closely with third-party providers to support infrastructure services and resolve escalated end-user issues, as well as contribute to wider IT projects as required.
This role requires a practical, hands-on approach and the ability to manage multiple priorities in a fast-paced operational setting.
Skills, Experience
IT Support Engineer (Operations) employer: Pell Frischmann
Pell Frischmann is an excellent employer, offering a dynamic work culture that values collaboration and innovation in the water sector. With a hybrid working model and flexible IR35 status, employees enjoy a healthy work-life balance while contributing to meaningful wastewater projects across the UK. The company prioritises professional growth, providing opportunities for skill enhancement and career advancement within a supportive multidisciplinary team environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer (Operations)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Pell Frischmann values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Pell Frischmann might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Pell Frischmann!
✨Direct Apply to Pell Frischmann
Let's not forget to apply directly through the Pell Frischmann website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer (Operations)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Pell Frischmann.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Pell Frischmann. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Pell Frischmann
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
