Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own and evolve HubSpot CRM, ensuring data integrity and seamless integration across teams.
- Company: Join Pelion, a dynamic company focused on go-to-market excellence.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by optimising CRM processes and driving sales success.
- Qualifications: Experience with CRM systems and a strong understanding of go-to-market strategies.
- Other info: Collaborative environment with a focus on innovation and career advancement.
The predicted salary is between 60000 - 80000 £ per year.
We're looking for an experienced GTM Operations & CRM Manager to own and evolve the systems, data and processes that underpin Pelion's go-to-market and commercial operations. This role will sit at the centre of how the business executes, ensuring HubSpot is a trusted system of record, well integrated with internal platforms, and able to deliver clear insight into pipeline health, sales execution, service delivery and GTM effectiveness. The successful candidate, reporting to our Head of Growth, will be a hands‑on operator who combines strong CRM expertise with a deep understanding of go‑to‑market and operational processes. They will partner closely with Sales, Marketing, Operations, Service Delivery and Product teams to improve execution, enable scale, and drive measurable impact across the commercial funnel.
What you will be doing:
- HubSpot CRM ownership (business‑wide): End‑to‑end ownership of HubSpot across GTM, Sales, Operations, Service and Support. Manage users, permissions, roles, and access controls in partnership with IT. Act as the primary point of contact for CRM issues, requests, and enhancements. Ensure HubSpot reflects current business processes and operating models.
- CRM architecture, development & governance: Own the HubSpot data model across all standard and custom objects. Design, create, and maintain custom objects and properties, pipelines, lifecycle stages, and associations, workflows, automation, and validation rules. Act as gatekeeper for CRM changes to ensure scalability and data integrity. Maintain documentation and change controls for all major CRM updates.
- Platform integration & data sync: Support and manage the integration between Pelion systems and HubSpot. Ensure reliable two‑way data sync, including account, usage, and commercial signals. Monitor integration health and data accuracy. Partner with engineering, product, IT and finance to evolve integrations as needed.
- Automation, alerts & operational workflows: Build and maintain alerts and automation to support deal renewal prompts and expansion signals, pipeline hygiene and lead/deal progression, service and support ticketing requirements. Proactively identify manual processes that can be automated. Ensure automation supports, not overrides good sales behaviour.
- GTM, sales & pipeline reporting: Own dashboards and reporting for core GTM and sales processes, including funnel and pipeline performance, activity, conversion, and velocity metrics. Build reporting that supports forecasting confidence and pipeline inspection.
- Sales methodology & execution support: Maintain and evolve HubSpot to support Pelion's MEDDIC sales methodology. Ensure CRM fields, stages, and reporting align with MEDDIC principles. Support visibility into deal quality, risk, and qualification. Partner with Sales leadership to improve deal inspection and execution.
- Data quality, hygiene & governance: Define and enforce CRM data standards and definitions. Own hygiene reporting and remediation processes.
GTM Ops & CRM Manager in Glasgow employer: Pelion
Contact Detail:
Pelion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GTM Ops & CRM Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM expertise and GTM strategies. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM processes and think about how you can improve them. Bring fresh ideas to the table and show them you’re the right fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace GTM Ops & CRM Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the GTM Ops & CRM Manager role. Highlight your experience with HubSpot and any relevant CRM systems, showcasing how you've improved processes or data management in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don't forget to mention your hands-on experience and how you can drive measurable impact across the commercial funnel.
Showcase Your Collaboration Skills: This role involves working closely with various teams. In your application, give examples of how you've successfully partnered with Sales, Marketing, or IT in the past. We want to see that you can communicate effectively and drive results together!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Pelion
✨Know Your HubSpot Inside Out
Make sure you’re well-versed in HubSpot’s features and functionalities. Familiarise yourself with how it integrates with other systems, as this role heavily relies on CRM ownership and data management.
✨Understand the GTM Landscape
Brush up on go-to-market strategies and operational processes. Be ready to discuss how you’ve previously improved execution and driven measurable impact in a commercial funnel.
✨Showcase Your Collaboration Skills
This role requires close partnership with various teams. Prepare examples of how you’ve successfully collaborated with Sales, Marketing, and IT to enhance CRM processes or resolve issues.
✨Prepare for Data Quality Discussions
Be ready to talk about your experience with data governance and hygiene. Highlight any specific strategies you’ve implemented to maintain data integrity and quality within a CRM system.