Pelican Products, Inc. is seeking a Customer Services Advisor to join its busy team in the United Kingdom.
The role acts as a critical link between Business Development Managers, customers and internal departments, managing onboarding and the sales order process with accuracy and empathy. You will handle complex accounts, coordinate order entry, acknowledgements and shipments, and support warranty and RMA processes, while driving continuous improvement in customer service and cross-functional
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Hybrid Customer Success & Orders Specialist employer: Pelican Products, Inc.
Pelican Products, Inc. is an excellent employer for those looking to make a significant impact in the Pharma/Biotech sector. With a strong focus on collaboration and innovation, employees benefit from a dynamic work culture that encourages professional growth and development. The hybrid work model and opportunities for travel across EMEA provide unique advantages, allowing you to expand your network while contributing to meaningful projects.
