At a Glance
- Tasks: Support customers with their billing issues and provide empathetic solutions.
- Company: Join a dedicated team focused on customer care and support.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Be part of a supportive team in a rewarding environment.
- Why this job: Make a real difference in people's lives by helping them manage their finances.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
We're looking for a supportive and customer-focused Customer Service Adviser to join our Credit Management team. In this role, you'll support domestic and commercial customers who may be experiencing financial difficulties with their water and sewerage bills.
Your empathy, problem-solving skills, and ability to build trust will help guide customers toward manageable solutions.
This is a full-time role.
Locations
Customer Billing Adviser in Nailsea, Somerset employer: Pelican Business Services
Pelican is an exceptional employer located in Nailsea, just south of Bristol, offering a vibrant and inclusive work culture that prioritises employee well-being and development. With a commitment to career progression, generous benefits including 25 days' holiday, a robust pension scheme, and a supportive environment for diverse groups, Pelican stands out as a rewarding place to build a meaningful career in customer service. Join us to be part of a team recognised for excellence in customer engagement and workplace mental health.
