At a Glance
- Tasks: Ensure accurate billing and respond to customer queries with top-notch service.
- Company: Join a friendly and supportive billing team in a dynamic environment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a difference by providing excellent service and improving customer experiences.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Great team culture with plenty of chances to learn and develop.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Meter Billing Administrator to work within our friendly and supportive billing team.
What you\’ll do
The role is interesting with various daily tasks to ensure accurate and timely bills are produced for our customers.
You will respond to customer queries ensuring we deliver a first-class service and look for solutions to make it even better, including arranging appointments to …
Meter Billing Administrator employer: Pelican Business Services
Contact Detail:
Pelican Business Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meter Billing Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about the team or their approach to customer service.
✨Tip Number 2
Practice your communication skills! As a Meter Billing Administrator, you'll be dealing with customer queries. Try role-playing common scenarios with a friend to boost your confidence before any interviews.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve improved processes or resolved issues. This will help us see how you can contribute to making our billing service even better.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart. It shows you're genuinely interested in joining our friendly team.
We think you need these skills to ace Meter Billing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Meter Billing Administrator role. We want to see how your skills can contribute to our friendly and supportive billing team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can help us deliver first-class service to our customers.
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've successfully resolved customer queries or improved processes. We love seeing how you think outside the box!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pelican Business Services
✨Know Your Numbers
As a Meter Billing Administrator, you'll be dealing with numbers daily. Brush up on your numerical skills and be prepared to discuss how you ensure accuracy in billing. Maybe even share an example of a time you caught an error before it became a problem.
✨Customer Service is Key
This role involves responding to customer queries, so think about your past experiences in customer service. Prepare to talk about how you handle difficult situations and ensure customer satisfaction. A great example could be a time you turned a complaint into a positive experience.
✨Show Your Problem-Solving Skills
The job requires looking for solutions to improve processes. Come ready with ideas or examples of how you've identified issues and implemented changes in previous roles. This shows initiative and a proactive attitude, which is exactly what they’re looking for.
✨Be Friendly and Approachable
Since you'll be part of a friendly and supportive team, it's important to convey your personality during the interview. Smile, make eye contact, and engage with your interviewers. They want to see that you’ll fit in well with their team dynamic.