Empathetic Billing Advisor - Credit Management in Bristol

Empathetic Billing Advisor - Credit Management in Bristol

Bristol Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Pelican Business Services

At a Glance

  • Tasks: Support customers with financial difficulties regarding their water and sewerage bills.
  • Company: Pelican Business Services is focused on providing empathetic customer service in credit management.
  • Benefits: Join a team that values making a positive impact on customers' lives.
  • Other info: Position based in Bristol, working with both domestic and commercial customers.
  • Why this job: This role allows you to use your problem-solving skills to help those in need.
  • Qualifications: Strong problem-solving skills and an empathetic approach are essential.

The predicted salary is between 25000 - 30000 Β£ per year.

Pelican Business Services is searching for a dedicated Customer Service Adviser to join our Credit Management team in Bristol. In this role, you will support both domestic and commercial customers facing financial difficulties with their water and sewerage bills. Your empathetic approach and strong problem-solving skills will be essential in guiding customers toward manageable solutions.

Join us to make a positive impact on our customers' lives while ensuring they feel supported and valued.

Empathetic Billing Advisor - Credit Management in Bristol employer: Pelican Business Services

Pelican Business Services, located in Bristol, offers a supportive environment for Customer Service Advisers. The team is dedicated to helping customers manage their financial challenges effectively, ensuring they feel valued and supported.

Pelican Business Services

Contact Details:

Pelican Business Services Recruitment Team

We think you need these skills to ace Empathetic Billing Advisor - Credit Management in Bristol

Customer Service Skills
Empathy
Problem-Solving Skills
Communication Skills
Financial Acumen
Conflict Resolution
Active Listening