Plant Operations Administrator in Waterlooville

Job Summary

The Plant Operations Administrator is a vital support role within the Plant Operations function at Pelham. Working closely with the Head of Plant Operations and cross-functional teams, this position ensures the smooth, efficient, and compliant administration of all plant operational activities. The role is responsible for coordinating documentation, maintaining GMP and ISO 22716-compliant records, supporting planning processes, and ensuring seamless communication across the business. This role requires exceptional organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced technical environment. The Plant Operations Administrator plays a key part in maintaining the operational rhythm of the plant, championing a culture of accuracy, accountability, compliance, and continuous improvement.

Key Responsibilities:

Operational Administration

· Provide comprehensive administrative support to the Head of Plant Operations and wider operational teams.

· Maintain accurate operational records, logs, and documentation in line with ISO 22716 (GMP for Cosmetics) requirements.

· Prepare and update standard operating documents including reports, SOP\’s, work instructions, presentations, KPIs, and meeting minutes.

· Support the coordination of internal audits, external audits, and regulatory inspections.

Planning Support

· Assist in the collation and distribution of daily, weekly, and monthly planning reports and communication.

· Support the Plant Operations teams with data entry into MRP/ERP systems, including schedule updates and material movements.

· Help launch and coordinate the Sales, Inventory & Operations Planning (SIOP) documentation process, ensuring timely consolidation of inputs from key stakeholders.

· Track schedule changes and proactively communicate updates to relevant teams.

Compliance & Documentation Control

· Ensure controlled documents are created, maintained, reviewed, updated, and archived in accordance with GMP and QMS procedures.

· Support the management of training records, competency matrices, operational SOPs, work instructions, forms and policies.

· Monitor and maintain compliance logs such as cleaning records, equipment logs, batch documentation, and calibration records.

· Ensure all CAPA, NCR, OOS and deviation documentation is completed with actions closed in a timely manner.

· Assist in working towards a paperless process across Plant Operations.

Communication & Coordination

· Act as a key coordination point between Plant Operations staff and the wider business.

· Organise operational meetings, prepare agendas, record actions, and track follow-up items.

· Facilitate communication of plant notices, operational updates, and compliance reminders.

Continuous Improvement & Culture

• Champion Health & Safety best practices in line with UK HSE regulations.

· Support continuous improvement (CI) initiatives by raising ideas for improvement, collecting data, maintaining CI logs, and assisting with documentation.

· Champion site-wide adoption of structured processes, data integrity, and administrative best practices.

· Contribute to operational excellence by identifying administrative inefficiencies and suggesting improvements.

· Act as delegate in the absence of the Head of Plant Operations.

Experience and Qualifications:

· Experience in an administrative role within a technical environment (GMP experience advantageous).

· Strong organisational skills with exceptional attention to detail.

· Competent in Microsoft Office (Excel, Word, PowerPoint) and comfortable working with ERP/MRP systems and AI.

· Clear communicator with strong interpersonal and stakeholder coordination skills.

· Ability to manage multiple tasks, prioritise effectively, and work to tight deadlines.

· Proactive, solutions-focused mindset with a commitment to supporting operational excellence.

· Ambitious and determined with a desire to take on extra responsibility and development opportunities.

· Great sense of humor and comfortable interfacing with all staff and stakeholders.