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For Companies At a Glance
- Tasks: Manage customer accounts and build strong relationships to drive sales success.
- Company: Pelham Laboratories, a leading skincare and haircare manufacturer with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, hybrid work, and generous holiday allowance.
- Why this job: Join a fast-growing company and make a real impact in the beauty industry.
- Qualifications: Experience in account management or client-facing roles, strong communication skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Overview
The Account Manager will be responsible for managing and developing customer relationships, supporting the delivery of sales targets, and ensuring excellent service to both new and existing clients. The role requires strong organisational skills, commercial awareness, and the ability to work collaboratively across departments to deliver projects on time and to budget.
Key Responsibilities
- Manage a portfolio of customer accounts, acting as the primary point of contact.
- Build and maintain positive relationships to support customer satisfaction and repeat business.
- Deliver agreed sales targets and support the achievement of wider team objectives.
- Work with customers to understand requirements, prepare costings, and agree forecasts.
- Support the delivery of new product development projects, collaborating with NPD, Technical, Purchasing, and Operations teams.
- Monitor account performance and identify opportunities to increase growth and profitability.
- Prepare reports and updates for internal and customer meetings.
- Contribute to business development by supporting the identification and approach of new customers.
Person Specification
- Previous experience in account management or a client-facing role, ideally within Health & Beauty or FMCG.
- Strong organisational and communication skills.
- Commercial awareness and the ability to balance customer needs with business objectives.
- Ability to manage multiple projects and priorities effectively.
- Positive, proactive, and adaptable approach.
- Able to work both independently and as part of a collaborative team.
Company Overview
Pelham Laboratories is a specialist skincare and haircare contract manufacturer, focused on delivering added value to our clients. Based in Hampshire, we partner with leading premium, niche, and cult beauty brands across the UK and Europe, offering bespoke brand development and production services from our state-of-the-art manufacturing facility.
Reward Package
- Competitive salary and performance-related bonus
- Hybrid/remote working options
- Supportive and engaging office environment
- Opportunity to grow within a fast-expanding company
Equal Opportunities
Pelham Laboratories is an equal opportunities employer. We are committed to creating an inclusive environment and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
How to Apply
Please send your CV and a short covering letter outlining why you are the perfect fit for this role to laura@pelhamgroup.com.
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Account Manager employer: PELHAM
Contact Detail:
PELHAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the Health & Beauty sector. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Account Manager role. Highlight your organisational skills and ability to manage multiple projects effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Pelham Laboratories.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and any relevant achievements in sales targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built relationships and delivered results in previous positions. We love a good story!
Show Off Your Organisational Skills: Since the role requires strong organisational skills, make sure to mention any tools or methods you use to manage multiple projects. We appreciate candidates who can juggle tasks effectively while keeping everything on track.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let's get started on this journey together!
How to prepare for a job interview at PELHAM
✨Know Your Accounts
Before the interview, research Pelham Laboratories and their client portfolio. Understand their key products and the market they operate in. This will help you demonstrate your knowledge of the industry and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is crucial. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle difficult conversations or resolve conflicts, as this will highlight your interpersonal skills.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple accounts and projects simultaneously. Share specific tools or methods you use to stay organised and ensure deadlines are met. This will reassure them that you can handle the demands of the role effectively.
✨Align with Their Values
Pelham Laboratories values a positive and proactive approach. During the interview, express your adaptability and willingness to collaborate across departments. Share instances where you've contributed to team success, as this aligns with their emphasis on teamwork and customer satisfaction.