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For Companies At a Glance
- Tasks: Lead branch operations, mentor staff, and ensure customer satisfaction.
- Company: Peirce Phelps is a leading HVAC distributor focused on growth and strong relationships.
- Benefits: Enjoy competitive pay, comprehensive benefits, paid vacation, and tuition reimbursement.
- Why this job: Join a dynamic team that values diversity and offers career growth opportunities.
- Qualifications: 3 years in HVAC preferred, 5 years inside sales, strong computer and communication skills.
- Other info: Hands-on role with a focus on increasing sales and productivity.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Branch Manager Dover, DE
Location: 350 Lafferty Lane, Bldg ADover, DE 19901
Peirce Phelps is looking for a talented Branch Manager for our Dover, DE location. The Branch Manager assigns and directs all work performed in the branch and manages all areas of branch operations. The Manager will mentor and develop staff, foster a positive work environment, ensure customer satisfaction and proper branch operation.
The Branch Manager exercises complete responsibility for developing and managing a business operation that increases sales, profitability, market share, and customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.
The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable achievement of sales targets.
Qualifications
Qualifications:
- Minimum of 3 year’s experience in HVAC industry preferred
- 5 years inside sales experience
- Must have good computer skills: Excel, MS Outlook, Word, and other type of Point of Sale system
- Solid oral and written communications skills
- Capable of working in a fast-paced environment
- Strong customer service skills with the ability to problem solve preferably with little supervision
- Knowledge of air conditioning, heating, refrigeration and ventilation parts and equipment at a wholesale distribution level a plus
Education:
High school diploma/GED required (Bachelor\’s degree preferred)
About Us
Peirce-Phelps is dedicated to employing the best workforce in the industry, building strong relationships with our suppliers and helping our customers succeed.We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our store locations to our e-Commerce and mobile platforms, our team has the tools to help you grow your career.
Find out more about Peirce-Phelps at .
Why work with Peirce Phelps?
- Highly competitive pay
- Comprehensive benefits package
- Medical, dental, vision
- HSA available
- Wellness incentive program
- 401k w/ company match
- 3 weeks Paid vacation
- 6 Sick days
- 9 Paid holidays + 2 floating holidays
- Short- and long-term disability
- Life insurance
- Supplemental insurance available
- Tuition Reimbursement.
- Career growth and advancement opportunities.
Learn more about the history of Peirce Phelps HERE.
- Recruiters, please don\’t contact this job poster.
- Do NOT contact us with unsolicited services or offers.
Responsibilities
Job Duties:
- Inside sales and customer service
- Create, develop and maintain customer and vendor relationships
- Manage and develop branch employees: counter sales, warehouse, receiving/shipping, delivery
- Review, analyze and manage products of sales inventory stock levels
- Communicate to all levels of staff any HVAC product issues or problems
- Lead branch efforts to ensure store standards are met
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Dover, DE Branch Manager employer: Peirce Phelps
Contact Detail:
Peirce Phelps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dover, DE Branch Manager
✨Tip Number 1
Familiarise yourself with the HVAC industry, especially if you have prior experience. Understanding the specific products and services offered by Peirce Phelps will help you speak confidently about how you can contribute to their operations.
✨Tip Number 2
Network with current or former employees of Peirce Phelps. They can provide valuable insights into the company culture and expectations for the Branch Manager role, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've improved sales or customer satisfaction, as these are key responsibilities of the Branch Manager.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing scenarios related to common challenges in branch operations. Showing that you can think on your feet and handle issues effectively will set you apart from other candidates.
We think you need these skills to ace Dover, DE Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the HVAC industry and inside sales. Emphasise your leadership skills and any previous roles where you managed staff or operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your hands-on approach and commitment to business expansion. Mention specific strategies you've implemented in the past that led to increased productivity or sales.
Highlight Relevant Skills: In your application, clearly outline your computer skills, particularly with Excel, MS Outlook, and Point of Sale systems. Also, mention your strong customer service skills and problem-solving abilities.
Showcase Your Industry Knowledge: Demonstrate your understanding of HVAC products and operations in your application. If you have knowledge of air conditioning, heating, refrigeration, or ventilation, make sure to include this information.
How to prepare for a job interview at Peirce Phelps
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be responsible for mentoring and developing staff. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Demonstrate Industry Knowledge
Familiarise yourself with HVAC products and services. Highlight any relevant experience you have in the industry, especially regarding air conditioning, heating, and refrigeration, to show that you understand the market.
✨Prepare for Customer Service Scenarios
Since strong customer service skills are essential, think of examples where you've resolved customer issues effectively. Be ready to discuss how you would handle difficult situations or complaints in the branch.
✨Discuss Your Sales Strategies
The role involves increasing sales and profitability. Prepare to talk about your previous sales achievements and the strategies you used to meet or exceed targets, as well as how you plan to implement similar strategies at Peirce Phelps.