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- Tasks: Lead the LP/GP community in Europe, driving member engagement and developing innovative services.
- Company: PEI Group, a leading business intelligence company connecting investment professionals.
- Benefits: Full-time role with opportunities for travel and career development.
- Why this job: Shape the future of investment networks and make a real impact in the financial sector.
- Qualifications: 5+ years in membership management, strong communication skills, and knowledge of private markets.
- Other info: Dynamic, fast-paced environment with a focus on creativity and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Head of LPGP Networks EMEA role at PEI. PEI Group is a subscriber-focused business intelligence company. Our purpose is to inform and connect investment professionals across global, specialised markets. Our membership offering is designed to provide a year-round service to LPs and GPs, enabling them to expand their networks and stay connected to the insight and expertise they need to be successful.
The Network Head is the nucleus of PEI’s LP/GP community in Europe and plays a pivotal role in developing products and services that support PEI to build ever-stronger relationships with our customers and drive the growth of membership-type revenue. They are constantly taking the pulse of the market and its participants, speaking to members, assessing trends and deeply understanding members’ evolving needs and views on the markets they participate in.
Using their market and member insight, the core responsibilities are to develop and execute the engagement plan that drives member interaction with the network services throughout the year. This includes an annual schedule of touchpoints that gather the right members together at the right time, around the right topics and that also deliver opportunities for high-quality data and content extraction that feeds value back to the wider membership.
Conduct frequent conversations with customers, collating this with data from feedback provided by the member relations team and other experts within PEI. Deliver a creative, dynamic, responsive and innovative programme of key meetings (online and offline) for your network(s) that reflect your members’ needs and requirements and that members recognise as high value in helping them achieve success in their day to day roles.
Drive adherence to agreed milestones associated with the delivery of product to market and be ready to defend your programme with data to evidence. Use member intelligence and industry knowledge to enable the member relations team to connect members to the people, content and opportunities that align to their evolving needs.
Understand the education needs of your network members, identify themes or challenges that present PEI with the opportunity to create unique and proprietary content to meet the needs of members and further their dependency or perception of PEI’s capabilities. Harness opportunities to present PEI as a data-driven organisation, utilizing R&A data and research reports, working closely with Adam Smallman and the editorial business to curate this information for digest by your members.
Provide opportunities for members to interact with or feedback to other members around specific topics they have an opinion or expertise on. Listen out for opportunities to connect members not only on a transactional level, but a personal and regional or special interest level, or around specific areas of expertise and advice sought.
Maintain deep and rich profile information on your members in PEI systems (CRM and the Member Hubs) to ensure the Member Services team can appropriately create service plans that meet their needs and other teams in the business can appropriately position products and services that are relevant to the individual and organisation. Roll out special interest groups, ensuring that every eligible member has the opportunity to opt in to groups meetings, special information flows or tailored content.
About You
Requirements
- Highly structured and organised.
- Personable, engaging, enthusiastic and creative.
- A keen listener and interviewer.
- Able to analyse, interpret and synthesise unstructured information.
- Interested in financial markets and has some knowledge of private markets and/or real estate investment.
- Comes equipped with experience of building member stories and journeys.
- Adaptable and able to work in a fast paced, ever-changing environment.
Qualifications & Experience
- Membership management experience of five years or more.
- Understanding the world of private markets and the active players is a plus.
- Record of creating and delivering a rich programme of live and virtual meetings, webinars, workshops.
- Ability to communicate professionally and accurately in English in writing.
- Ability to deal with numerical performance metrics and data.
- Ability to work across multiple teams and functions across a business.
- Educational background in a research-based degree (social science etc) or economics would be favourable.
Personal Attributes
- Personable, open, friendly and a listener.
- Creative and ideas-driven.
- Unafraid of constantly developing and complex work.
- Ability to work as part of a well-oiled global team.
- Resourceful, independent, quick to assimilate and execute new strategies.
- Demonstrates composure, control, and a collegiate approach under pressure.
- Seeks responsibility and trust.
- Wants to develop a career.
- Is willing to and wants to travel often with work.
Seniority level: Director
Employment type: Full-time
Job function: Customer Service, Consulting, and Marketing
Industries: Business Intelligence Platforms, Financial Services, and Venture Capital and Private Equity Principals
Head of LPGP Networks EMEA in England employer: PEI
Contact Detail:
PEI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of LPGP Networks EMEA in England
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Head of LPGP Networks EMEA role.
✨Tip Number 2
Show off your expertise! Prepare to discuss trends in private markets and how they impact LPs and GPs. Being able to share insights will make you stand out during interviews.
✨Tip Number 3
Be proactive! Reach out to current employees at PEI to learn about their experiences. This can give you insider knowledge that could be a game-changer in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the PEI team.
We think you need these skills to ace Head of LPGP Networks EMEA in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of LPGP Networks EMEA role. Highlight your experience in membership management and your understanding of private markets, as these are key to what we're looking for.
Showcase Your Creativity: We love innovative thinkers! When writing your application, share examples of how you've developed engaging programmes or events in the past. This will help us see your creative side and how you can contribute to our dynamic team.
Be Personable and Engaging: Since this role is all about building relationships, let your personality shine through in your application. Use a friendly tone and demonstrate your enthusiasm for connecting with members and understanding their needs.
Proofread and Polish: Before hitting send, double-check your application for any typos or grammatical errors. A well-written application reflects your attention to detail and professionalism, which is super important for this role!
How to prepare for a job interview at PEI
✨Know Your Market
Before the interview, dive deep into the current trends in private markets and real estate investment. Familiarise yourself with PEI's offerings and how they connect LPs and GPs. This knowledge will help you demonstrate your understanding of the industry and show that you're ready to engage with members effectively.
✨Showcase Your Member Management Skills
Prepare examples from your past experiences where you've successfully built member stories and journeys. Highlight specific programmes or initiatives you've led that increased member engagement. This will illustrate your ability to create high-value interactions that align with PEI's goals.
✨Be Data-Driven
Since the role involves using data to drive decisions, come prepared with examples of how you've used data to inform your strategies in previous roles. Discuss any experience you have with CRM systems and how you've maintained member profiles to enhance service delivery.
✨Demonstrate Your Creativity
Think of innovative ideas for member engagement that could be implemented at PEI. Whether it's unique meeting formats or tailored content, showcasing your creativity will set you apart. Be ready to discuss how you can adapt these ideas to meet the evolving needs of members.