Community Manager

Community Manager

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
PEI Group

At a Glance

  • Tasks: Manage exciting events and connect members through engaging programming and networking opportunities.
  • Company: Join a dynamic team at PEI, a leader in membership and networking.
  • Benefits: Flexible working arrangements, career development, and a supportive, inclusive culture.
  • Other info: Ideal for those passionate about financial markets and eager to learn.
  • Why this job: Be the face of a professional network and make meaningful connections.
  • Qualifications: Experience in event production and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

About The Role

The Community Manager role is a new position in PEI’s membership team, designed to provide a pathway for career development for high-performing member relations executives and support to the ever-growing portfolios of the Heads of Networks.

Responsibilities

  • Supporting the Head of Network/Network Director in the execution of the annual programme of touchpoints including, but not limited to:
  • End-to-end project managing, including delivery and execution, of assigned in-person and virtual meetings in your region, ensuring the timely delivery of high-quality year-round programming for members that drives engagement.
  • Developing touchpoints within the product plan in collaboration with the production, sales, marketing and operations teams for sign off by the Head of Network, identifying expert and interesting speakers and inviting them to take part in meetings, briefing the speaker(s) and arranging prep calls as appropriate.
  • Driving engagement with our online platform to help members connect with each other and use other membership benefits.
  • Conducting frequent research calls with members to ensure that the annual programme addresses the needs of customers, thus becoming a critical service that drives forward engagement and renewal rates in line with PEI’s membership model and corporate goals.
  • Providing colleagues and members with support at major conferences, ensuring they are well connected with the right people, agenda items and activations.
  • Gathering feedback on the value of the network service from members and on how we can improve our member events, panels, webinars, and content.
  • Supporting Data initiatives by collecting and sharing relevant information from investors, managers and service providers, allowing us to better design products that cater to our audiences.

About You

Essential Experience & Skills

  • Experience working within a network, membership, or relationship-driven business model is advantageous.
  • Proven experience in conference or event production, ideally involving in-person professional or executive-level events.
  • Strong organisational skills with the ability to manage multiple priorities simultaneously.
  • Excellent verbal and written communication skills.
  • High level of confidence engaging face-to-face with senior professionals.
  • Strong initiative and able to follow tasks through to completion independently.

Essential Personal Attributes

  • Highly people-oriented with strong interpersonal and relationship-building skills.
  • Comfortable acting as the public face of a professional network.
  • Comfortable presenting to senior executives internally and externally.
  • Socially confident and credible in live, in-person environments.
  • Proactive, self-directed, and able to take ownership of outcomes.
  • Intellectually curious, adaptable and eager to learn about relevant industry themes.

Other

Interest in financial markets, in particular private markets, is desirable.

At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.

Community Manager employer: PEI Group

PEI Group is an exceptional employer that fosters a dynamic and inclusive work culture, offering Community Managers the opportunity to thrive in a relationship-driven environment. With a strong emphasis on professional development, employees benefit from flexible working arrangements and the chance to engage with senior professionals at high-quality events, ensuring meaningful career growth. Our commitment to diversity and support for career returners makes PEI a truly rewarding place to work.

PEI Group

Contact Details:

PEI Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!

Tip Number 2

Show your personality! When you get the chance to meet face-to-face or even virtually, let your true self shine through. Be engaging and approachable; after all, they’re looking for someone who can connect with members and represent the community.

Tip Number 3

Be proactive in your follow-ups! After meeting someone, drop them a message to thank them for their time and keep the conversation going. This shows initiative and keeps you on their radar, which is key in a relationship-driven role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the community.

We think you need these skills to ace Community Manager

Project Management
Event Production
Organisational Skills
Verbal Communication
Written Communication
Interpersonal Skills
Relationship-Building Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Community Manager role. Highlight your experience in network or membership-driven environments, and showcase how your skills align with the responsibilities mentioned in the job description.

Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, use your application to demonstrate these skills. Keep your language clear and engaging, and don’t shy away from showing your personality!

Highlight Your Organisational Skills:The role requires strong organisational abilities, so be sure to mention any relevant experiences where you managed multiple projects or events. Use specific examples to illustrate how you kept everything on track and delivered high-quality results.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at PEI Group

Know Your Audience

Before the interview, research PEI and its membership model. Understand their values and how they engage with members. This will help you tailor your responses and show that you're genuinely interested in the role.

Showcase Your Event Management Skills

Prepare specific examples of past events you've managed, highlighting your organisational skills and ability to drive engagement. Be ready to discuss how you handled challenges and ensured successful outcomes.

Demonstrate Your People Skills

Since this role is highly people-oriented, think of instances where you've built strong relationships or engaged effectively with senior professionals. Share these stories to illustrate your interpersonal skills.

Ask Insightful Questions

Prepare thoughtful questions about the role and the team dynamics. Inquire about the annual programme of touchpoints or how they measure member engagement. This shows your enthusiasm and helps you assess if it's the right fit for you.