HR & Administration Officer (Part-time) in Shrewsbury

PEGS is a social enterprise supporting parents, carers and guardians who are experiencing Child to Parent Abuse. We are here to listen, believe and walk alongside parents who may feel frightened, isolated, judged or unsure where to turn. We also work with professionals, organisations and decision makers to improve understanding, strengthen responses and help create safer outcomes for families.

Child to Parent Abuse can affect any family. It can involve physical, emotional, verbal, financial, digital, coercive or sexual abuse, and it can be displayed by children of any age. At PEGS, we know parents are often blamed, dismissed or left to cope alone. We exist to change that.

Salary: £12.71 per hour increasing to £13.50 after probation, £14 after a year of service

Reports to: Director

Location: Shrewsbury office

Hours: 20h / week, 4 days per week

Contract length: ends June 2028

We are seeking a dedicated Administration and HR Officer to support our team in ensuring the smooth running of administrative and HR functions. This role is ideal for a highly organised professional with experience in HR and administration, particularly within the third sector.

Key Responsibilities:

• Responding to enquiries from parents and professionals in a timely and professional manner.
• Supporting staff with workshop administration, including enrolment, setting up links, managing registers, and handling associated tasks.
• Updating the website with new information, documents, and resources.
• Creating online access codes for recorded webinars and sharing them with parents upon request.
• Assisting in project reporting by collating figures, feedback, and impact assessments.
• Handling recruitment, DBS checks, onboarding, and induction paperwork for new staff in collaboration with the Directors.
• Developing, reviewing, and maintaining policies, procedures, and staff frameworks with the Directors.
• Acting as the first point of contact for HR-related matters.
• Coordinating with Payroll to confirm staff monthly hours.
• Engaging in personal training and professional development.
• Attending staff meetings and supervisions.
• Completing any other relevant administrative tasks related to the project as required.

Job Specification:

Essential Skills & Experience:

• Proven experience in HR and administration.
• Excellent administrative and computer skills.
• Experience in website management.
• Strong knowledge of the third sector, particularly regarding reporting and grants.
• Experience in policy development and HR procedures.
• Ability to manage confidential information with discretion.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks effectively.
• Experience with DBS checks, onboarding, and induction processes.
• Experience with Safer Recruitment process.
• Knowledge of payroll processes and liaising with payroll teams.

Desirable Skills & Experience:

• Familiarity with grant funding and impact reporting.
• Experience in website updates and content management.
• Previous work in education, charities, or community-based projects.

Equal Opportunities Statement:

We are committed to creating an inclusive workplace where everyone is treated with dignity, fairness and respect. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. As a proud signatory of the Armed Forces Covenant, we actively encourage applications from the Armed Forces community and are committed to supporting those who serve or have served, along with their families. Appointments are made on merit, based on skills, experience and the requirements of the role.

This role is an excellent opportunity for someone looking to apply their HR and administrative expertise within a meaningful and dynamic environment. If you meet the criteria and are passionate about supporting a growing organisation, we would be delighted to hear from you.