At a Glance
- Tasks: Support employees through onboarding and provide friendly assistance in People Operations.
- Company: Join Pega, a global leader with a people-first culture.
- Benefits: Flexible work environment, career re-entry support, and opportunities for growth.
- Other info: Dynamic 4-month programme designed for those returning to the workforce.
- Why this job: Make a real impact while refreshing your skills in a supportive team.
- Qualifications: Experience in HR or customer service; eager to learn and help others.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK – Reading
Overview
You’ll join Pega’s Global People Operations team, where you’ll play a key role in supporting employees at every stage of their journey with Pega, from pre‑hire through alumni status. We value diverse career paths and welcome professionals who are returning to work after time away to re‑engage their careers in People Operations.
Picture Yourself At Pega
Imagine yourself as a trusted connection between Pega employees and the People function. You’ll make a meaningful impact on day‑to‑day employee and candidate experiences by providing thoughtful support, clear communication, and dependable follow‑through.
What You’ll Do At Pega
- Support global pre‑boarding and onboarding activities, including paperwork review and background check coordination
- Support Tier 1 People Operations inquiries providing timely, friendly, and accurate support through our service management platform
- Maintain accurate employee and candidate records in our systems, with guidance and documented processes to support you
- Assist employees with onboarding forms and questions, ensuring a smooth and welcoming start
- Help manage People administration tasks across the employee lifecycle (onboarding, transfers, verifications, offboarding)
- Serve as secondary support cross‑functionally – most immediately in our mobility space, supporting Public Access File maintenance, LCA postings, and processing new intakes
- Follow and help maintain clear standard operating procedures and documentation
- Look for opportunities to improve processes, efficiency, and the overall employee experience
Who You Are
- Enjoy helping others and take pride in providing a positive service experience
- Organized, detail‑oriented, and comfortable following defined processes
- Like learning new systems and building confidence over time
- Approach problems with independence and curiosity, contributing learnings back to team resources for collective learning
- Communicate clearly and professionally, both in writing and conversation
- Are returning to the workforce and excited to refresh or build People Operations skills
- Value teamwork, structure, and knowing you can ask questions as you learn
What You’ve Accomplished
- Bachelor’s degree or equivalent professional experience
- Experience in HR, operations, administration, customer service, or a related field (this may include experience prior to a career break)
- Comfort using Microsoft Office tools (Excel experience is helpful but can be refreshed)
- Ability to handle sensitive information with care and confidentiality
- Strong attention to detail and follow‑through
- Willingness to learn HR processes, systems, and best practices
Pega Offers You
- A supportive environment to join a 4‑month program for learning and career re‑entry
- A global, people‑first culture that values flexibility and growth
- Opportunities to build modern People Operations experience
- The chance to work with innovative technology and diverse teams
People Operations Specialist - Return-to-Work Program in Reading employer: Pegasystems
Pega is an exceptional employer that prioritises a supportive and inclusive work environment, particularly for those re-entering the workforce. With a strong focus on employee growth and development, the People Operations Specialist role offers a unique opportunity to engage with diverse teams and innovative technology while contributing to a people-first culture in Reading. Employees benefit from a structured return-to-work program that fosters learning and career advancement, making Pega a rewarding place to build a meaningful career.
