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- Tasks: Support our customer operations team with property administration and maintenance management.
- Company: Join Pegasus Homes, a dynamic company creating high-quality homes for independent living.
- Benefits: Enjoy a competitive salary, pension scheme, health plans, gym discounts, and more!
- Why this job: Be part of a vibrant team making a positive impact in community living.
- Qualifications: Experience in administration, preferably in property or facilities; strong IT skills required.
- Other info: Hybrid working with a minimum of 3 days in the Winchester office.
The predicted salary is between 25000 - 28000 £ per year.
Location: Hybrid working with a minimum of 3 days per week in our Winchester office
Hours: 37.5 hours per week, Monday - Friday, 09:00 - 17:30
Package: Circa £25,000 - £28,000 (pro-rata for fixed term contract)
Basis: 6 month Fixed term contract
About us
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
To support our Customer Operations team through a busy period we are looking for an experienced Property Administrator to join us on a 6 month fixed term contract working on a hybrid basis with a minimum of 3 days per week in our Winchester office.
About the role
You will utilise your administrative experience to provide support to our customer operations team. Working with our Roving Building & Communities Managers you will monitor and help manage our reactive maintenance and as well as support with tender and appointment of contractors of planned works, ensuring that works are carried out to a high standard and within an appropriate timescale.
Responsibilities will include:
- Monitor our Fixflo system to identify and deal with incoming issues for repairs and maintenance in conjunction with other members of the team
- Triage incoming issues, identifying complexity and prioritising as appropriate
- Select and propose the appointment of contractors for low cost simple remedials and support the team to address higher cost or more complex works
- Monitor progress of issues, following up with contractors and our site teams for outstanding quotes, information or paperwork to ensure that works are addressed quickly and efficiently
- Support our site based teams and contractors with their queries
- Keep our Roving Building & Communities Managers updated on progress of issues and escalate as necessary
- Work with your colleagues in the administration function to raise issues, create purchase orders, chase outstanding certificates and invoices from contractors and update records
- Monitor upcoming contract renewal dates providing reports as required
- Provide support to Roving Building & Communities Managers in tendering / capital works and significant contract renewals
About you
You will be an experienced administrator ideally with experience gained within a property or facilities related sector. You will be highly organised, have excellent attention to detail and be pro-active with a positive attitude. Strong IT skills are essential and ideally you’ll be familiar with Google tools such as Gmail, Google Docs, Sheets and the internet. Previous experience of working with property management, CRM and accounting systems such as Fixflo, Qube and Salesforce would be ideal but otherwise a proven ability to quickly understand and pick up new systems (training will be provided).
Skills & knowledge
- Excellent spoken and written English
- Excellent communication skills - written and verbal
- Excellent time management, prioritisation and proven ability to meet deadlines
- Strong organisational skills
Our benefits & rewards
Along with a competitive salary we offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes (subject to your contract):
- Contributory pension scheme with additional employer contribution
- Life Assurance
- Employee Assistance Programme
- Health Cash Plan & Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
What happens next
Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we’ll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we’ll keep you updated through the process and if at any stage you require any additional support, or have any questions please don’t hesitate to contact us. If you have the skills and experience we are looking for we’d love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
Property & Facilities Administrator employer: Pegasus Homes
Contact Detail:
Pegasus Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property & Facilities Administrator
✨Tip Number 1
Familiarise yourself with property management systems like Fixflo, Qube, and Salesforce. Even if you haven't used them before, showing that you're proactive in learning about these tools can set you apart.
✨Tip Number 2
Highlight your organisational skills during the interview. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously, as this role requires excellent time management.
✨Tip Number 3
Research Pegasus Homes Ltd and their approach to independent later living. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare questions for the hiring team that demonstrate your interest in the role and the company. Asking about their current projects or challenges can show that you're engaged and eager to contribute.
We think you need these skills to ace Property & Facilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property or facilities administration. Emphasise your organisational skills, attention to detail, and any specific software knowledge like Fixflo or Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to manage maintenance issues and support teams.
Highlight Relevant Skills: In your application, clearly outline your communication skills, time management abilities, and proficiency with Google tools. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pegasus Homes
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience, especially in property or facilities management. Highlight specific examples where you successfully managed tasks like monitoring maintenance issues or coordinating with contractors.
✨Demonstrate IT Proficiency
Since strong IT skills are essential for this role, make sure to mention your familiarity with Google tools and any property management systems you've used. If you have experience with Fixflo, Qube, or Salesforce, be ready to elaborate on how you utilised these tools effectively.
✨Emphasise Communication Skills
Excellent communication is key in this role. Prepare to provide examples of how you've effectively communicated with team members, contractors, and clients. Consider discussing a situation where your communication helped resolve an issue quickly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as how you would prioritise multiple maintenance requests. Think through potential scenarios related to the role and prepare your responses to demonstrate your organisational skills and proactive attitude.
