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- Tasks: Guide customers through the sales process and showcase luxury living at Jesmond Assembly.
- Company: Pegasus Homes Ltd, a vibrant company focused on high-quality homes for independent living.
- Benefits: Competitive salary, enhanced leave, pension scheme, and wellness support.
- Why this job: Be a lifestyle consultant and make a real difference in people's lives.
- Qualifications: Experience in high-end sales, empathy, and strong negotiation skills.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 27500 - 35000 £ per year.
Location: Jesmond, Newcastle-upon-Tyne
Hours: 35 hours per week, 09:30 - 17:00 Monday to Friday with Saturdays on a rota basis
Package: £33,000 - £35,000 per annum (depending on experience) + bonus scheme & enhanced benefits package
Basis: Permanent
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
We have an exciting new opportunity for a Customer Advisor to join our Jesmond Assembly development, a stunning collection of apartments and facilities that include a residents lounge, landscaped terrace and guest suite.
About our role:
- Manage the full sales funnel from initial enquiry and bespoke tours to reservation and legal completion.
- Articulate the unique 'Jesmond Assembly lifestyle, showcasing our residents' lounge, landscaped terraces, and guest suites.
- Guide families through our flexible purchase options, including Rental, Rent-to-Buy, and Part-Exchange.
Local Networking & Business Growth:
- Proactively build reciprocal partnerships with local estate agents, luxury retailers, and community groups.
- Create your own leads through local marketing initiatives and networking events.
- Conduct viewings on resale apartments and provide sharp market feedback to keep our portfolio competitive.
Brand Ambassadorship and Insight:
- Maintain our CRM system with meticulous detail, ensuring every lead is qualified and re-engaged at the right moment.
- Ensure the sales office and show homes are always 'stage-ready,' reflecting the high-end luxury of the Pegasus brand.
- Deliver clear weekly insights on the sales pipeline, reservation status, and emerging market trends.
About you:
- You are an accomplished property professional with a proven track record in high-end sales or lettings.
- You understand the nuances of the luxury market and the high expectations that come with it.
- You possess the empathy and patience to build deep trust with our customers and their families.
- A natural closer who thrives on achieving sales targets; your highly developed negotiation skills allow you to navigate complex conversations with ease and professionalism.
- You are comfortable with modern technology.
- You have a polished, professional manner and can articulate the Pegasus lifestyle to a wide range of internal and external stakeholders.
Our benefits & rewards:
- Enhanced annual leave & holiday buying scheme
- Contributory pension scheme with additional employer contribution
- Life Assurance
- Two paid volunteering days per annum
- Employee Assistance Programme
- Health Cash Plan & Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
Your recruitment journey:
Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we’d love to hear from you!
New Home Sales Advisor in Newcastle upon Tyne employer: Pegasus Homes
Contact Detail:
Pegasus Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Home Sales Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the Jesmond Assembly community inside out! Familiarise yourself with the unique lifestyle and amenities we offer. This way, when you chat with potential residents, you can genuinely convey what makes living here special.
✨Tip Number 2
Networking is key! Attend local events and connect with estate agents and luxury retailers. Building these relationships can lead to referrals and new leads, so don’t be shy about putting yourself out there.
✨Tip Number 3
Keep your sales office and show homes looking pristine. A well-staged environment reflects our high-end brand and creates a welcoming atmosphere for potential buyers. First impressions matter!
✨Tip Number 4
Stay on top of your CRM game! Regularly update and qualify leads to ensure no opportunity slips through the cracks. This will help you maintain a strong sales pipeline and keep your prospects engaged.
We think you need these skills to ace New Home Sales Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating high-quality homes and curating a lifestyle for our residents. Make it personal and relatable!
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this specific role. Highlight your experience in high-end sales and your understanding of the luxury market. We love seeing how your background aligns with what we do!
Be Authentic: We’re looking for genuine connections, so be yourself in your application. Share your story and how your skills can help us create a vibrant community at Jesmond Assembly. Authenticity goes a long way in making a memorable impression!
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Pegasus Homes!
How to prepare for a job interview at Pegasus Homes
✨Know the Jesmond Assembly Lifestyle
Before your interview, take some time to really understand what makes the Jesmond Assembly unique. Familiarise yourself with the features of the apartments and the lifestyle they promote. This will help you articulate how you can contribute to showcasing this lifestyle during the interview.
✨Showcase Your Empathy
As a Customer Advisor, empathy is key. Prepare examples from your past experiences where you've successfully built trust with clients, especially in high-stress situations. This will demonstrate your ability to guide families through significant transitions with care and understanding.
✨Prepare for Sales Scenarios
Expect to discuss your sales strategies and how you would manage the full sales funnel. Think about how you would handle objections or complex conversations. Practising these scenarios can help you feel more confident and ready to impress during the interview.
✨Familiarise Yourself with Technology
Since comfort with modern technology is important, brush up on your knowledge of CRM systems like Salesforce and tools like Google Workspace. If you have experience with them, be ready to share how you've used these tools to enhance your sales process.