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- Tasks: Manage a stunning luxury development, ensuring everything runs smoothly and residents are happy.
- Company: Join Pegasus Homes, a vibrant company creating beautiful homes for independent living.
- Benefits: Enjoy enhanced leave, pension contributions, health plans, and discounts to support your wellbeing.
- Why this job: Be the face of luxury living while making a real difference in residents' lives.
- Qualifications: Experience in high-standard environments and knowledge of health & safety protocols required.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 32000 - 48000 £ per year.
Location: Cheltenham
Hours: 40 hours per week, 08:30 - 17:30 working Monday to Friday
Package: Up to £40,000 + enhanced benefits & rewards, onsite staff parking
Basis: Permanent, full time
About us: We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
We have created an exciting new opportunity for an experienced Facilities Manager to join us onsite at our beautiful One Bayshill Road development. Designed by award winning architects, One Bayshill Road is a stunning community of 1, 2 and 3 bedroom apartments along with facilities including Wellness Spa, Gym & Stretch Studio and Communal Lounge.
About our role: One Bayshill Road isn’t just a residence; it is a beautifully preserved Grade II listed landmark. From the intricate heritage facade to the ultra-modern wellness suite, pool, and residents’ lounge, this site represents the pinnacle of luxury living. We are looking for a warm, proactive, and highly organised Facilities Manager to be the welcoming face and the operational cornerstone of our development. You’ll balance a friendly, approachable presence with the technical discipline required to keep a sophisticated development running like clockwork.
- Operational Management: Act as the primary lead for the development, act as the primary liaison on-site team and estate services. Conduct daily/weekly inspections to ensure the building, gardens, and communal spaces meet the highest possible aesthetic and security standards. Perform routine checks on building systems, manage water flushing for void units, and execute trained "quick fixes" to resolve minor issues instantly.
- Safety, Compliance & Risk: Oversee and manage the implementation of site-wide Health & Safety protocols and act as the primary responder in emergency situations. Execute and log weekly testing of all mechanical and emergency systems to ensure full regulatory alignment.
- Financial & Stakeholder Management: Manage site finances and identify cost-saving opportunities that improve the bottom line without compromising our premium standards. Manage third-party providers to ensure their performance reflects the Pegasus brand. Maintain a professional, warm, and approachable presence for our residents, balancing helpfulness with operational priorities.
Important details: While a standard rota is in place, you may need to adapt your hours to support site events or specific resident needs. Due to the premium nature of the site, you may occasionally handle emergency escalations outside of standard hours. Occasional travel to other Pegasus developments or office locations for meetings and training. At Pegasus, the safety and wellbeing of our residents are our highest priorities. Therefore, this role is subject to an Enhanced DBS check (we handle the application and cost for this).
About you: You bring proven operational experience in high-standard environments—think luxury residential, hospitality, or premium estate management. You ideally hold a BTEC Level 3 (or higher) in Facilities or Property Management. A qualification in Health & Safety (IOSH or NEBOSH) is highly desirable, as you will be our on-site authority on safety legislation. You have a firm grasp of building mechanical, emergency, and utility systems, and you’re comfortable managing the complexities of third-party contracts and high-end SOPs. Strong IT skills - knowledge property related CRM's and Google Workspace is an advantage.
Your Attributes: You have an uncompromising standard for detail. You are a self-starter who doesn't just report problems—you solve them. In critical moments, you provide calm, informed, and quick decision-making in critical situations. You are highly articulate and carry yourself with the poise required to engage with high-net-worth residents, stakeholders, and specialist contractors alike. You handle sensitive information and resident data with the utmost confidentiality, acting as a trusted guardian of the community.
If you have some, but not all of these, we’d still love to hear from you.
Our benefits & rewards: We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:
- Enhanced annual leave & holiday buying scheme
- Contributory pension scheme with additional employer contribution
- Life Assurance
- Two paid volunteering days per annum
- Employee Assistance Programme
- Health Cash Plan & Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
What happens next: Although we embrace technology to support our recruitment process, we value a human touch; a member of our hiring team will personally and carefully consider your application. If your profile aligns with the skills we are looking for, our process typically involves a telephone screening and a short online skills assessment. These stages allow us to learn more about your experience and ensure the role is a great fit for you. Please note that the order of these steps may vary by role, but completion of each stage is required to be considered for a final in-person interview. We are committed to a fair and inclusive process. If at any stage you require any reasonable adjustments or additional support to complete an assessment or participate in an interview, please let us know. We will keep you updated every step of the way. If you have the skills and experience we are looking for we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
Facilities Manager in Cheltenham employer: Pegasus Homes
Contact Detail:
Pegasus Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Pegasus Homes tick and be ready to discuss how your experience aligns with their values and goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Facilities Manager role. Highlight your operational experience and how you can contribute to maintaining the high standards at One Bayshill Road.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Pegasus team.
We think you need these skills to ace Facilities Manager in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re looking for someone who can connect with our residents!
Tailor Your Application: Make sure to tailor your application to the Facilities Manager role specifically. Highlight your relevant experience in operational management and safety compliance, and don’t forget to mention any qualifications that align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Pegasus Homes
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of facilities management, especially in high-standard environments like luxury residential or hospitality. Brush up on your knowledge of health and safety regulations, building systems, and how to manage third-party contracts.
✨Showcase Your People Skills
As a Facilities Manager, you'll be the friendly face of the development. Practice how you can balance professionalism with warmth. Think about examples where you've successfully engaged with residents or stakeholders, and be ready to share those stories during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in critical situations. Prepare scenarios where you had to make quick decisions or resolve issues efficiently. This will demonstrate your ability to handle emergencies and maintain a calm presence under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face at One Bayshill Road, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
