At a Glance
- Tasks: Ensure health & safety compliance and build strong relationships with residents.
- Company: Pegasus Homes Ltd, creating vibrant communities for independent living.
- Benefits: Enhanced annual leave, pension scheme, life assurance, and gym discounts.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Be the heart of our community, making a real difference in residents' lives.
- Qualifications: Customer service skills and a proactive, friendly attitude are essential.
The predicted salary is between 21500 - 29500 £ per year.
- Hours{{:}} 35 hours per week, Monday - Friday 09{{:}}00 - 16{{:}}00
- Package{{:}} £26,500 per annum + enhanced benefits & rewards
- Basis{{:}} Permanent
About us
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build and create high-quality homes with a focus on independent later living for those over 60's.
Our current portfolio has some 1100 homes across 40 communities, and our developments are beautifully designed, offering stunning community living.
You’ll be based at our Crowthorne development, an elegant development of 1 and 2 bedroom apartments, a residents' lounge, communal gardens and a guest suite.
About our role
This is a varied role in which you’ll be the driving force behind our residential development. You’ll be our go‑to person on‑site, ensuring everything runs seamlessly while fostering a welcoming atmosphere for our residents. This exciting role calls for a perfect mix of practical building knowledge and a heartfelt commitment to cultivating a lively community.
This role offers a great variety of tasks where you’ll be responsible for...
Building Operations
- Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing
- Coordinate with external contractors to ensure effective maintenance and timely repairs
- Ensure all health and safety requirements for the development are met
- Act as the first point of contact for resident inquiries and emergencies
Resident & Community Relations
- Create a positive experience for new residents by assisting with the move-in process
- Build strong, lasting relationships with residents and their families
- Plan and organise engaging social events and activities to foster a strong sense of community
- Maintain accurate records and an events diary
- Collaborate with our internal Sales, Development, and Completions teams
Good to know
- This is a full time role working 35 hours per week, from 09{{:}}00 - 16{{:}}00 Monday to Friday
- There is no staff parking onsite, but there is free on‑street parking close by
- At Pegasus, the safety and wellbeing of our residents are our highest priorities. Therefore, this role is subject to an Enhanced DBS check (we handle the application and cost for this)
About you
To succeed in this role, you’ll need to be a ‘people person’ who takes genuine pride in their surroundings. You are as comfortable chatting with a resident over coffee as you are checking a fire alarm panel or coordinating a contractor.
- You’re empathetic, patient, and genuinely enjoy creating a warm, inclusive atmosphere for residents and their families
- Experience in facilities management, property maintenance, or luxury hospitality is a significant plus
- You take responsibility seriously. You understand the importance of Health & Safety compliance and are diligent in essential checks and record-keeping
- From managing a move‑in schedule to planning a summer garden party, you can juggle administrative tasks and event planning
- You’re a clear communicator who enjoys working with internal teams and external contractors to get the job done right
- You understand that our developments aren’t just buildings, they are homes. You’ll treat the development with the care and attention to detail it deserves
- You are punctual, professional, and possess a calm head when dealing with emergencies
- You are comfortable using basic IT systems for logging maintenance requests and maintaining digital records
Invested in your wellbeing
At Pegasus Homes, we believe an effective work-life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package.
- FInancial Wellbeing{{:}} Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer-a-Friend scheme
- Mental Wellbeing{{:}} Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme
- Physical Wellbeing{{:}} A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships
Your recruitment journey
Our team personally reviews every application. Depending on the role, the process typically involves a telephone screening call, followed by one or two interview stages (virtual and/or in‑person). We always encourage a site or office visit so you can experience life at Pegasus Homes firsthand. We promise to keep you updated throughout your journey.
We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process.
Note{{:}} Applicants must currently possess the right to work in the UK.
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Building & Community Coordinator employer: Pegasus Homes
At Pegasus Homes, we pride ourselves on being an excellent employer, offering a vibrant work culture that prioritises employee wellbeing and growth. Our hybrid working model allows for flexibility while our comprehensive benefits package, including enhanced annual leave and a contributory pension scheme, ensures that our team members feel valued and supported. Join us in Winchester to be part of a dedicated team that is committed to creating high-quality homes for independent later living, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Building & Community Coordinator
✨Tip Number 1
Get to know the company! Research Pegasus Homes and their developments. Understanding their values and community focus will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've demonstrated your customer service skills or dealt with emergencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Building & Community Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for community building and customer service.
Tailor Your Experience:Make sure to highlight any relevant experience you have in buildings, property, or facilities management. We’re looking for someone who can hit the ground running, so connect your past roles to what we do at Pegasus Homes.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Building & Community Coordinator role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Pegasus Homes.
How to prepare for a job interview at Pegasus Homes
✨Know Your Community
Before the interview, take some time to research the communities where you'll be working. Understand the demographics and needs of the residents at 'The Vincent' and 'Bath Leats'. This will help you demonstrate your commitment to building strong relationships and creating a vibrant community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went the extra mile for someone or resolved a difficult situation. This role is all about being the first point of contact, so showing your ability to connect with people is key.
✨Familiarise Yourself with Health & Safety Regulations
Brush up on health and safety regulations relevant to buildings and community living. Being knowledgeable in this area will not only impress your interviewers but also show that you're proactive and ready to ensure compliance in your future role.
✨Be Ready to Discuss Event Planning
Since organising events is part of the job, think of creative ideas for community activities you could implement. Be prepared to discuss how you would engage residents and foster a sense of community, as this is a vital aspect of the Building & Community Coordinator role.
