At a Glance
- Tasks: Ensure health & safety compliance and build community relationships.
- Company: Join Pegasus Homes, a leader in creating vibrant homes for over 60s.
- Benefits: Enjoy flexible hours, enhanced leave, and wellness perks like gym discounts.
- Other info: Work 25 hours weekly with some weekends; mileage reimbursement available.
- Why this job: Be the heart of our communities, organising events and supporting residents.
- Qualifications: Customer service skills and a warm personality are key; experience is a plus.
The predicted salary is between 21500 - 30000 £ per year.
Location The Vincent, Bristol
Hours 17.5 hours per week, 07{{:}}45 - 17{{:}}00 Saturdays & Sundays
Package £13,250 per annum (full time equivalent of £26,500) + enhanced benefits & rewards
Basis Permanent
About us
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
You will be based at our beautiful 'The Vincent' development, a stunning community of luxury apartments and facilities including pool & wellness space, residents lounge, guest suite and landscaped gardens.
About our role
This is a varied role in which you'll be the driving force behind our residential development. You'll be our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents. This exciting role has a perfect mix of practical building knowledge and a commitment to cultivating a lively community.
Responsibilities
Building Operations
- Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing
- Coordinate with external contractors to ensure effective maintenance and timely repairs
- Ensure all health and safety requirements for the development are met
- Act as the first point of contact for resident inquiries and emergencies
Resident & Community Relations
- Create a positive experience for new residents by assisting with the move-in process
- Build strong, lasting relationships with residents and their families
- Plan and organise engaging social events and activities to foster a strong community spirit
Administration & Collaboration
- Maintain accurate records and an events diary
- Collaborate with our internal Sales, Development, and Completions teams
Important details
- Part time role working 07{{:}}45 - 17{{:}}00 on Saturdays and Sundays.
- There may be potential for overtime, but this isn't expected or guaranteed.
- We will provide an Enhanced DBS check and cover the cost.
- There is no onsite staff parking available; it is close to public transport links and on-street (paid) parking.
About you
You will be part of a small team that are the heart of our community. To succeed in this role, you'll need to be a "people person" who takes genuine pride in their surroundings. You are as comfortable chatting with a resident over coffee as you are checking a fire alarm panel or coordinating a contractor.
Your skills & experience
- Empathetic, patient, and genuinely enjoy creating a warm, inclusive atmosphere for residents and their families.
- Keen eye for detail; experience in facilities management, property maintenance, or luxury hospitality is a significant plus.
- Take responsibility seriously; understand importance of Health & Safety compliance and are diligent when it comes to essential checks and record-keeping.
- Can juggle administrative tasks and event planning without breaking a sweat.
- Clear communicator who enjoys working with internal teams and external contractors to get the job done right.
Your attributes
- Understand that Pegasus is a home; treat the development with care and attention to detail.
- Be punctual, professional, and calm when dealing with emergencies.
- Comfortable using basic IT systems for logging maintenance requests and maintaining digital records.
Invested in your wellbeing
We believe an effective work-life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package.
- Financial & Security Contributory pension with enhanced employer input, life assurance, a company discounts portal, and a refer-a-friend scheme.
- Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive employee assistance programme.
- Physical Health Health cash plan, 24/7 virtual GP access, and discounted gym memberships.
EEO Statement
We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process.
Applicant Requirements Applicants must currently possess the right to work in the UK.
Building & Community Coordinator in Bristol employer: Pegasus Homes
At Pegasus Homes Ltd, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Building & Community Coordinator in the vibrant Bristol and Bath area, you will enjoy enhanced benefits, flexible working hours, and opportunities to engage with residents and foster community spirit, all while contributing to our mission of creating high-quality homes for independent living.
StudySmarter Expert Advice🤫
We think this is how you could land Building & Community Coordinator in Bristol
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to residential properties. This knowledge will not only help you in interviews but also demonstrate your commitment to ensuring compliance in the role.
✨Tip Number 2
Network with professionals in the property management and community coordination sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built relationships in previous roles. Being personable is key, so think of specific instances where you went above and beyond for clients or residents.
✨Tip Number 4
Research Pegasus Homes Ltd and their community initiatives. Understanding their values and mission will allow you to tailor your conversations during the interview, showing that you're genuinely interested in contributing to their community-focused approach.
We think you need these skills to ace Building & Community Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in buildings, property, or facilities management. Emphasise your customer service skills and any previous roles that involved community engagement.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for community building and your understanding of health & safety compliance. Mention specific examples of how you've successfully built relationships with residents or managed facilities.
Highlight Relevant Skills:In your application, clearly outline your IT skills, especially if you have experience with Google Workspace. Mention any familiarity with reporting tools or internal systems that could be beneficial for the role.
Show Your Flexibility:Since the role requires working on a rota basis, including weekends, make sure to express your flexibility in your application. Highlight any previous experiences where you adapted to changing schedules or worked in dynamic environments.
How to prepare for a job interview at Pegasus Homes
✨Showcase Your Customer Service Skills
As a Building & Community Coordinator, you'll be the first point of contact for residents. Prepare examples of how you've successfully handled customer interactions in the past, demonstrating your ability to build strong relationships.
✨Demonstrate Health & Safety Knowledge
Familiarise yourself with health and safety standards relevant to property management. Be ready to discuss any experience you have with compliance checks or emergency procedures, as this will be crucial for the role.
✨Highlight Your Community Engagement Experience
Since building a strong community is central to the role, think of instances where you've organised events or activities. Share how these experiences helped foster relationships and enhance community spirit.
✨Be Prepared for Flexibility Questions
Given the rota-based hours, be ready to discuss your availability and flexibility. Highlight any previous roles where you adapted to changing schedules or worked weekends, showing that you're committed to meeting the needs of the community.
