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- Tasks: Ensure health & safety compliance and build community relationships.
- Company: Join Pegasus Homes, a leader in creating vibrant homes for over 60s.
- Benefits: Enjoy flexible hours, enhanced leave, and wellness perks like gym discounts.
- Why this job: Be the heart of our communities, organising events and supporting residents.
- Qualifications: Customer service skills and a warm personality are key; experience is a plus.
- Other info: Work 25 hours weekly with some weekends; mileage reimbursement available.
The predicted salary is between 21500 - 30000 £ per year.
Hours
20 – 25 hours per week on a rota basis to include some weekend working
Package
£15,142 – £18,928 (FTE of £26,500) + enhanced benefits & rewards
Basis
Permanent
About us
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60\’s. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
You will be based at our \’The Vincent\’ development, designed by award winning architects and compromising a selection of beautiful apartments as well as communal lounge, landscaped gardens, wellness spa and gym & stretch studio.
About our role
This is a varied role in which you\’ll be the driving force behind our residential development. You\’ll be our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents. This exciting role calls for a perfect mix of practical building knowledge and a heartfelt commitment to cultivating a lively community.
This role offers a great variety of tasks where you\’ll be responsible for…
Building Operations
- Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing
- Coordinate with external contractors to ensure effective maintenance and timely repairs
- Ensure all health and safety requirements for the development are met
- Act as the first point of contact for resident inquiries and emergencies
Resident & Community Relations
- Create a positive experience for new residents by assisting with the move-in process
- Build strong, lasting relationships with residents and their families
- Plan and organise engaging social events and activities to foster a strong community spirit
- Maintain accurate records and an events diary
- Collaborate with our internal Sales, Development, and Completions teams
Who we’re looking for
We’re excited to find a person who has a friendly, intuitive, and adaptable attitude to foster meaningful connections with our residents. You shine when it comes to interacting with people, using your instincts and personal touch to truly make a difference. Strong IT skills are essential to navigate our different internal systems and reporting tools.
- Ideally you’ll have experience in facilities or property management, with a solid understanding of health & safety
- Excellent in‑person customer service and communication skills
- Highly professional, organised, and proactive with a can‑do attitude
- Strong IT skills, with an advantage for those familiar with Google Workspace
- Ability to use initiative and solve problems independently
- You’ll work 20 to 25 hours per week. We are happy to discuss within this range to suit your preference, please note that hours are scheduled on a rota basis which will include some weekend working
- There may be a requirement for occasional working from our Bath Leat development so flexibility is essential
- There is no staff parking on‑site; however, on‑street parking and public transport links are available nearby
- This position is subject to an enhanced DBS check
About you
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
- Professional and highly organised
- Proactive approach and can‑ attitude
- Ability to use initiative
- Strong IT skills – knowledge of Google Workspace is advantage
- Experience of facilities/property ideally with a knowledge of health & safety would be an advantage but isn’t essential
Our benefits & rewards
We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you’ll enjoy a benefits package that includes
- Enhanced annual leave & holiday buying scheme
- Contributory pension scheme with additional employer contribution,
- Life Assurance
- Employee Assistance Programme
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
What happens next
Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application.
If your profile demonstrates the skills and experience we are looking for we’ll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in‑depth overview of the role you have applied for as well as answer any questions you have.
From there the process will be role specific, but will include an in‑person stage and could include a short online assessment. Rest assured we’ll keep you updated through the process and if at any stage you require any additional support, or have any questions please don’t hesitate to contact us.
If you have the skills and experience we’re looking for we’d love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
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Building & Community Coordinator employer: Pegasus Homes
Contact Detail:
Pegasus Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building & Community Coordinator
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to residential properties. This knowledge will not only help you in interviews but also demonstrate your commitment to ensuring compliance in the role.
✨Tip Number 2
Network with professionals in the property management and community coordination sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built relationships in previous roles. Being personable is key, so think of specific instances where you went above and beyond for clients or residents.
✨Tip Number 4
Research Pegasus Homes Ltd and their community initiatives. Understanding their values and mission will allow you to tailor your conversations during the interview, showing that you're genuinely interested in contributing to their community-focused approach.
We think you need these skills to ace Building & Community Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in buildings, property, or facilities management. Emphasise your customer service skills and any previous roles that involved community engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and your understanding of health & safety compliance. Mention specific examples of how you've successfully built relationships with residents or managed facilities.
Highlight Relevant Skills: In your application, clearly outline your IT skills, especially if you have experience with Google Workspace. Mention any familiarity with reporting tools or internal systems that could be beneficial for the role.
Show Your Flexibility: Since the role requires working on a rota basis, including weekends, make sure to express your flexibility in your application. Highlight any previous experiences where you adapted to changing schedules or worked in dynamic environments.
How to prepare for a job interview at Pegasus Homes
✨Showcase Your Customer Service Skills
As a Building & Community Coordinator, you'll be the first point of contact for residents. Prepare examples of how you've successfully handled customer interactions in the past, demonstrating your ability to build strong relationships.
✨Demonstrate Health & Safety Knowledge
Familiarise yourself with health and safety standards relevant to property management. Be ready to discuss any experience you have with compliance checks or emergency procedures, as this will be crucial for the role.
✨Highlight Your Community Engagement Experience
Since building a strong community is central to the role, think of instances where you've organised events or activities. Share how these experiences helped foster relationships and enhance community spirit.
✨Be Prepared for Flexibility Questions
Given the rota-based hours, be ready to discuss your availability and flexibility. Highlight any previous roles where you adapted to changing schedules or worked weekends, showing that you're committed to meeting the needs of the community.
