At a Glance
- Tasks: Coordinate community events and ensure health & safety compliance for our vibrant developments.
- Company: Join Pegasus Homes, a dynamic company creating high-quality homes for independent living.
- Benefits: Enjoy enhanced leave, pension contributions, and wellness support for a balanced lifestyle.
- Other info: Flexible part-time role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in residents' lives while building a strong community.
- Qualifications: Customer service experience and strong IT skills are essential; facilities/property knowledge is a plus.
The predicted salary is between 21500 - 29500 £ per year.
Location: Crowthorne, Berkshire
Hours: 21 hours per week working Mondays, Tuesdays & Wednesdays
Package: £15,900 per annum (Full time equivalent of £26,500 per annum) + enhanced benefits & rewards
Basis: Permanent
About us: We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. You'll be based at our Crowthorne development, an elegant development of 1 & 2 bedroom apartments, residents lounge, communal gardens and guests suite.
About our role: As our site based Building & Community Coordinator your focus will be on ensuring that we are fully compliant with everything relating to the health & safety of our development so we are looking for someone who has buildings / property or facilities experience, as well as great face to face customer service skills with the ability to build strong relationships with our residents. There is no such thing as a typical day as a Building and Community Coordinator but you will lead on the following responsibilities:
- General customer service and being the first point of contact for our owners and tenants
- Regular building related checks which could include fire alarm testing, water flushing and emergency light testing
- Facilitation of external contractors
- Ensuring that the Health & Safety requirements of each development are met
- Help with the move in process with our customers to ensure they have a great start within our developments
- Organise events and activities for our customers, creating a wonderful community
- Dealing with any emergencies quickly and calmly
- Build lasting relationships with our homeowners and their families
- Working alongside our internal teams including Sales, Development and Completions
You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening. Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage.
Good to know: This is a part time role working the following; Mondays & Tuesdays & Wednesdays 08:30 - 16:00, with a 30 minute unpaid lunch break. There may be occasions that we need you to be flexible on your working days, due to the needs of the business.
About you: We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
- Professional and highly organised
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative
- Strong IT skills - knowledge of Google Workspace is an advantage
- Experience of facilities/property ideally with a knowledge of health & safety is essential
Please note this position is subject to an enhanced DBS check.
Our benefits & rewards: We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:
- Enhanced annual leave & holiday buying scheme
- Contributory pension scheme with additional employer contribution
- Life Assurance
- Two paid volunteering days per annum
- Employee Assistance Programme
- Health Cash Plan & Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
What happens next: Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
Building & Community Coordinator employer: Pegasus Homes Limited
Pegasus Homes Limited is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee well-being. Located in the picturesque Cobham, this role not only provides a competitive salary of £30,000 but also a comprehensive benefits package, fostering both personal and professional growth within the facilities management sector. Join us to make a meaningful impact in creating high-quality homes for the over 60s, while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Building & Community Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Pegasus Homes. Check out their website and social media to understand their values and community focus. This will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Building & Community Coordinator, you'll be interacting with residents daily. Role-play common scenarios with a friend to boost your confidence in handling customer service situations.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed events or projects in the past. This will demonstrate your proactive approach and ability to create a strong community vibe.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you're genuinely interested in the role and the team.
We think you need these skills to ace Building & Community Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. A bit of warmth and insight can go a long way in making a connection.
Tailor Your Application:Make sure to tailor your application to the Building & Community Coordinator role. Highlight your relevant experience in customer service and facilities management, and don’t forget to mention any health & safety knowledge you have. This shows us you’re serious about the position!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-organised application that gets straight to the heart of your skills and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application reaches the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Pegasus Homes Limited
✨Know Your Community
Before the interview, take some time to research the local community and the specific development in Crowthorne. Understanding the demographics and needs of the residents will help you demonstrate your ability to build strong relationships and create a welcoming environment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you went the extra mile to ensure satisfaction, as this role heavily relies on face-to-face interactions with residents.
✨Familiarise Yourself with Health & Safety Regulations
Brush up on relevant health and safety regulations that pertain to property management. Being able to discuss these confidently will show that you are proactive and knowledgeable, which is crucial for the Building & Community Coordinator role.
✨Be Ready to Discuss Event Planning
Think about any previous experience you have in organising events or activities. Be prepared to share ideas on how you would foster a sense of community among residents, as this is a key responsibility of the position.
