At a Glance
- Tasks: Oversee building operations and create a vibrant community for residents.
- Company: Join Pegasus Homes, a dynamic company focused on high-quality living for the over 60s.
- Benefits: Enjoy a competitive salary, enhanced benefits, and a supportive work environment.
- Other info: Fixed-term contract with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in residents' lives while managing a beautiful community.
- Qualifications: People skills, attention to detail, and experience in facilities management or hospitality preferred.
The predicted salary is between 30000 - 30000 £ per year.
- Location
- West Byfleet, Surrey
- Hours
- 35 hours per week, working Monday to Friday
Package
- £30,000 per annum (pro-rata) + enhanced benefits & rewards
- Basis
- Fixed term contract of 4-6 months
About us
We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's.
Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
You will be based at our beautiful Highfields, West Byfleet development, a stunning community of apartments, residents lounge, yoga space & treatment room, guest suite and landscaped gardens.
- About our role
- Internally you'll be known as
'Senior Building & Community Coordinator' , you'll be the driving force behind our residential development and our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents.
This exciting role has a perfect mix of practical building knowledge and a commitment to cultivating a lively community.
This role offers a great variety of tasks where you'll be responsible for...
- Building Operations
- Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing.
- Coordinate with external contractors to ensure effective maintenance and timely repairs.
- Ensure all health and safety requirements for the development are met.
- Act as the first point of contact for resident inquiries and emergencies.
- Resident & Community Relations
- Create a positive experience for new residents by assisting with the move-in process.
- Build strong, lasting relationships with residents and their families.
- Plan and organise engaging social events and activities to foster a strong community spirit.
- Administration & Collaboration
- Maintain accurate records and an events diary.
- Collaborate with our internal Sales, Development, and Completions teams.
- Important details
- This is a full time role working 35 hours a week, working Monday - Friday on either 09:00 - 16:30 or 08:30 - 16:00 shift pattern, depending on your preference.
- At Pegasus, the safety and wellbeing of our residents are our highest priorities.
Therefore, this role is subject to an Enhanced DBS check (we handle the application and cost for this).
- This is a fixed term contract expected to last 4-6 months.
- Free staff parking is available onsite.
About you
To succeed in this role, you’ll need to be a 'people person' who takes genuine pride in their surroundings.
You are as comfortable chatting with a resident over coffee as you are checking a fire alarm panel or coordinating a contractor.
- Your skills & experience
- You’re empathetic, patient, and genuinely enjoy creating a warm, inclusive atmosphere for residents and their families.
- You have a keen eye for detail. Experience in facilities management, property maintenance, or luxury hospitality is a significant plus.
- You take responsibility seriously. You understand the importance of Health & Safety compliance and are diligent when it comes to essential checks and record-keeping.
- From managing a move-in schedule to planning a summer garden party, you can juggle administrative tasks and event planning without breaking a sweat.
- You’re a clear communicator who enjoys working with internal teams and external contractors to get the job done right.
- Your attributes
- You understand that this isn't just a building, it’s a home. You’ll treat the development with the care and attention to detail it deserves.
- You are punctual, professional, and possess a calm head when dealing with emergencies.
- You are comfortable using basic IT systems for logging maintenance requests and maintaining digital records.
- Invested in your wellbeing
At Pegasus Homes, we believe an effective work-life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package
Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer-a-Friend scheme.
Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme.
Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships.
Your recruitment journey
Our team personally reviews every application.
Depending on the role, the process typically involves a telephone screening call, followed by one or two interview stages (virtual and/or in-person).
We always encourage a site or office visit so you can experience life at Pegasus Homes firsthand.
We promise to keep you updated throughout your journey.
We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process.
Note: Applicants must currently possess the right to work in the UK.
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Assistant General Manager employer: Pegasus Homes Limited
Pegasus Homes Limited is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee well-being. Located in the picturesque Cobham, this role not only provides a competitive salary of £30,000 but also a comprehensive benefits package, fostering both personal and professional growth within the facilities management sector. Join us to make a meaningful impact in creating high-quality homes for the over 60s, while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pegasus Homes Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pegasus Homes Limited
Don't be shy about reaching out to Pegasus Homes Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pegasus Homes Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pegasus Homes Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
