At a Glance
- Tasks: Support onboarding and employee experiences while enhancing your People Operations skills.
- Company: Join Pega's diverse Global People Operations team focused on seamless candidate and employee support.
- Benefits: Enjoy a supportive environment, flexible culture, and opportunities for growth in a 4-month programme.
- Other info: Embrace a workplace that values unique perspectives and fosters collaboration.
- Why this job: Make a meaningful impact while learning and re-engaging in your career.
- Qualifications: Ideal for those with HR or customer service experience, eager to learn and help others.
The predicted salary is between 30000 - 30000 £ per year.
Meet Our Team: You’ll join Pega’s Global People Operations team, a collaborative and diverse support team focused on delivering a seamless experience for candidates and employees around the world. As a People Operations Specialist, you’ll play a key role in ensuring our people feel supported at every stage of their journey with Pega, from pre‑hire through alumni status. We value diverse career paths and welcome professionals who are returning to work after time away and are excited to re‑engage their careers in People Operations.
Picture Yourself at Pega: Imagine yourself as a trusted connection between Pega employees and the People function. In this role, you’ll make a meaningful impact on day‑to‑day employee and candidate experiences by providing thoughtful support, clear communication, and dependable follow‑through. You’ll be part of a global team that values learning, process improvement, and helping one another succeed - especially as you get back into the rhythm of a professional role.
What You'll Do at Pega:
- Support global pre‑boarding and onboarding activities, including paperwork review and background check coordination
- Support Tier 1 People Operations inquiries providing timely, friendly, and accurate support through our service management platform
- Maintain accurate employee and candidate records in our systems, with guidance and documented processes to support you
- Assist employees with onboarding forms and questions, ensuring a smooth and welcoming start
- Help manage People administration tasks across the employee lifecycle (onboarding, transfers, verifications, offboarding)
- Serve as secondary support cross functionally – most immediately in our mobility space, supporting Public Access File maintenance, LCA postings, and processing new intakes.
- Follow and help maintain clear standard operating procedures and documentation
- Look for opportunities to improve processes, efficiency, and the overall employee experience
You’ll receive training, resources, and support to help you succeed - especially if you’re returning to the workforce after time away.
Who You Are: You may be a great fit if you:
- Enjoy helping others and take pride in providing a positive service experience
- Are organized, detail‑oriented, and comfortable following defined processes
- Like learning new systems and building confidence over time
- You approach problems with independence and curiosity, while contributing learnings back to team resources for collective learning
- Communicate clearly and professionally, both in writing and conversation
- Are returning to the workforce and excited to refresh or build People Operations skills
- Value teamwork, structure, and knowing you can ask questions as you learn
Career paths are not always linear, and that’s okay at Pega.
What You've Accomplished: We’re looking for capability and potential, not perfection:
- Bachelor’s degree or equivalent professional experience
- Experience in HR, operations, administration, customer service, or a related field (this may include experience prior to a career break)
- Comfort using Microsoft Office tools (Excel experience is helpful but can be refreshed)
- Ability to handle sensitive information with care and confidentiality
- Strong attention to detail and follow‑through
- Willingness to learn HR processes, systems, and best practices
If you don’t meet every requirement but feel excited about the role, we still encourage you to apply.
Pega Offers You:
- A supportive environment to join 4-month program for learning and career re‑entry
- A global, people‑first culture that values flexibility and growth
- Opportunities to build modern People Operations experience
- The chance to work with innovative technology and diverse teams
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Intern employer: Pega
Pega is an exceptional employer that prioritises a supportive and inclusive work environment, making it an ideal place for individuals looking to re-enter the workforce. With a strong focus on employee growth, you will benefit from a comprehensive 4-month programme designed to enhance your People Operations skills while working alongside diverse teams and innovative technology. Our global, people-first culture fosters collaboration and values unique perspectives, ensuring that every team member feels empowered to contribute meaningfully.
StudySmarter Expert Advice🤫
We think this is how you could land Intern
✨Connect on Campus
If you’re off to an HR internship, hit up your university career services! They often have connections with local businesses looking to hire interns. Attend any job fairs or networking events they organise, and don’t forget to check out the posters around campus for openings!
✨Join HR Communities
Get involved in HR-specific student groups or forums, either on campus or online. These communities can provide insider info on internships and upcoming opportunities. Plus, networking with fellow students already in the HR scene can lead to recommendations or leads on vacancies.
✨Keep it Personal
When applying, don’t just send generic applications. Instead, tailor your cover letter to highlight your interest in HR and any relevant projects or coursework. Mention specific skills like communication and organisation that are essential in HR roles—this will catch the eye of hiring managers at companies like Pega.
✨Follow Up with Flair
After sending your application to Pega, consider sending a friendly follow-up email a week later. Express your enthusiasm for the role and politely ask about the status of your application. Being proactive shows your interest and keeps you top of mind!
We think you need these skills to ace Intern
Some tips for your application 🫡
Show Off Your People Skills:In HR, your ability to communicate effectively is key! Make sure your CV highlights any experience you've had in teamwork or conflict resolution. We love seeing examples of how you've successfully navigated group dynamics or helped others!
Express Your Passion for Learning:As this is an internship, we're particularly interested in your motivation to learn and grow in the role. In your cover letter, emphasise why you want to dive into HR and how you see this opportunity benefiting your career path. A little enthusiasm goes a long way!
Tailor Your Application to Us:Let’s talk specifics. Use the job description from Pega to tailor your application—highlight skills or coursework that directly relate to the role. Don't hesitate to mention any HR-related projects or coursework you've done; it shows us that you're already invested and engaged in the field.
Utilise Your Network:If you've had any internships, part-time jobs, or even volunteer experiences in HR or related fields, mention them! Show us how these experiences have equipped you with relevant skills or insights. Plus, if you know someone in the industry, mention any discussions you've had; it could set you apart from the crowd!
How to prepare for a job interview at Pega
✨Get Your Recruitment Basics Down
Familiarise yourself with fundamental recruitment processes and HR terminology. They might ask you about recruitment cycles, candidate sourcing strategies, or how to handle applicant tracking systems. Even if it’s just an internship, demonstrating a good grasp of these basics can really set you apart!
✨Show Off Your People Skills
As an HR intern, you’ll be dealing with people all the time, so be prepared to showcase scenarios that highlight your interpersonal skills. Think about your past experiences – even if they’re from group projects or part-time jobs – and be ready to discuss how you effectively managed communication or resolved conflicts.
✨Be Ready for Behavioural Questions
Expect a few behavioural interview questions that focus on how you handle specific situations. Use the STAR method (Situation, Task, Action, Result) to frame your responses. If you can showcase your problem-solving skills with real examples, you’ll shine during the interview.
✨Bring Your Passion for HR
Let your enthusiasm for human resources shine through. Discuss ways you’ve engaged with HR topics outside formal education, be it through workshops, relevant articles, or even joining HR clubs. This can show that you’re genuinely interested in progressing in the field, which can be a real plus for Pega.
