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- Tasks: Deliver engaging training and elevate service standards in retail stores worldwide.
- Company: Join a beloved global retail brand with a strong community focus.
- Benefits: Competitive salary, potential for permanent role, and international travel opportunities.
- Why this job: Make a real impact by enhancing customer experience and team culture.
- Qualifications: Experience in training and a passion for retail and customer service.
- Other info: Dynamic role with the chance to inject fresh energy into training.
The predicted salary is between 43000 - 67000 £ per year.
Location: London-based (4 days per week in the office, with occasional international travel)
Salary: £50,000–£60,000
Contract type: 3-month FTC, strong potential to go permanent
We’re partnering with a much-loved global retail brand known for its exceptional in-store experience and strong sense of community. They’re now looking for an energetic, hands-on Retail Training Manager to join immediately and help elevate service standards across their network of international stores. This is a practical, high-impact role. You’ll be spending time in stores, coaching teams, delivering on-the-ground training, and building confidence and consistency across retail teams worldwide. You’ll bring people together, refine what’s already in place, and inject fresh energy and structure into how training is delivered.
What you’ll be doing:
- Visiting stores (mainly in the UK, with occasional global travel) to deliver service and leadership training
- Supporting store and regional managers to embed great customer experience and team culture
- Reviewing existing training materials and identifying opportunities to improve or refresh
- Creating practical, engaging, and accessible training content that brings brand values to life
- Working closely with the Retail and People teams
Retail Training Manager employer: Peeq - The HR Recruitment Specialists
Contact Detail:
Peeq - The HR Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Training Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the company you're eyeing, especially in retail training roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills in action! If you have any videos or examples of training sessions you've led, share them during interviews. It’s a great way to demonstrate your hands-on approach and energy.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle specific training challenges or improve service standards. We want to see your problem-solving skills and creativity in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Training Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and training shine through. We want to see how much you care about elevating service standards and creating a fantastic customer experience.
Tailor Your CV: Make sure your CV is tailored to the Retail Training Manager role. Highlight relevant experience, especially any hands-on training or coaching you've done. We love seeing how your background aligns with our needs!
Be Specific: In your cover letter, be specific about your achievements in previous roles. Use examples that demonstrate your ability to create engaging training content and improve team performance. We appreciate concrete evidence of your skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Peeq - The HR Recruitment Specialists
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's values, mission, and recent initiatives. Understanding their community focus and in-store experience will help you align your answers with what they stand for.
✨Showcase Your Training Experience
Be ready to discuss specific examples of how you've successfully trained teams in the past. Highlight any innovative training methods you've used and how they improved service standards or team culture.
✨Prepare for Practical Scenarios
Expect to be asked about real-life situations you might face in the role. Think about how you would handle challenges in delivering training or coaching teams, and be prepared to share your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current training materials or how they measure the success of their training programmes. This shows your genuine interest in the role and the company.
