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- Tasks: Support and train team members to enhance efficiency and service quality.
- Company: Dynamic lift service company focused on innovation and teamwork.
- Benefits: Competitive salary, pension scheme, company vehicle, and generous holiday allowance.
- Why this job: Join a forward-thinking team and make a real impact in the lift industry.
- Qualifications: Experience in technical support, engineering, and strong communication skills.
- Other info: Ongoing training and personal development opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
The aim of this role is to offer support to other team members both within the office and field. Improve the way in which they carry out their day to day duties, increasing skill levels and helping with improvement of efficiency.
The ability to communicate effectively with field staff, customers and internal staff is key to the role. The ability to offer technical support as and when required is paramount to this position. A knowledge of the lift industry and an understanding in sales, technical support, engineering and Health & Safety is preferred.
- Accomplish maintenance objectives by training, coaching, communicating and monitoring field staff performance
- Ensure that we maintain the delivery of a high-level service on all occasions by contributing to strategic plans and implementing our service standards
- Evaluate efficiency of our procedures and work ethics offering solutions for any required improvements
- Maintain a safe and healthy working environment
- Ensure relationships with customers are maintained by dealing with any queries which are raised promptly and efficiently
- Monitor breakdowns identifying potential problem jobs which may create repeat call-outs
- Be reactive to problem jobs arranging for a fast technical response by a Technician
- Monitor the lift off spreadsheet updating with actions required and a planned date for resolve, arranging for the relevant attendances to resolve the issue.
- Review call-out attendances for invoicing
- Review job sheets and Thorough Examinations ensuring the relevant actions are taken in the form of quotations and notifying the customer
- Order required materials for lift breakdowns and co-ordinate labour for completion
- Should any order numbers be required then these are to be secured within 3 days of being instructed
This is an opening for a forward-thinking self-motivated individual with the relevant skills and desire to succeed. Ongoing support will be available to the successful candidate including training on company systems and personal development.
- Full time – Permanent (08.00 -17.00)
- £50,000.00 (O.T.E)
- Contributory pension scheme
- Company vehicle
- On-site parking
- 25 days holiday (Plus Bank Holidays)
Lift Service Supervisor in Liverpool employer: Peel Technical
Contact Detail:
Peel Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Supervisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the lift industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that job.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and communication skills. We recommend practising common interview questions related to lift service supervision so you can showcase your expertise and confidence when it counts.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from your conversation to make it more personal.
✨Tip Number 4
Apply through our website for the best chance at landing that Lift Service Supervisor role. We’ve got all the resources you need to make your application stand out, so don’t miss out on this opportunity!
We think you need these skills to ace Lift Service Supervisor in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Lift Service Supervisor role. Highlight your experience in the lift industry, technical support, and any relevant sales or engineering skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved efficiency or trained others in previous jobs. We love a good story!
Show Off Your Communication Skills: Since effective communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any experience you have in dealing with customers or field staff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Peel Technical
✨Know Your Stuff
Make sure you brush up on your knowledge of the lift industry. Understand the technical aspects, sales strategies, and Health & Safety regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Communication is Key
Since this role involves a lot of interaction with field staff and customers, practice your communication skills. Think about how you can convey complex technical information in a simple way. Maybe even prepare some examples of how you've successfully communicated in past roles.
✨Show Your Problem-Solving Skills
Be ready to discuss how you've handled challenging situations in the past. Think of specific examples where you identified problems and implemented solutions, especially in a technical or service context. This will demonstrate your ability to be reactive and proactive.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might want to ask about their current challenges in service delivery or how they measure efficiency improvements. It’s a great way to engage with the interviewer!
