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- Tasks: Support and train team members to enhance efficiency and service quality.
- Company: Dynamic lift service company focused on innovation and teamwork.
- Benefits: Competitive salary, pension scheme, company vehicle, and generous holiday allowance.
- Why this job: Join a forward-thinking team and make a real impact in the lift industry.
- Qualifications: Experience in lift services, strong communication, and problem-solving skills.
- Other info: Ongoing training and personal development opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
The aim of this role is to offer support to other team members both within the office and field. Improve the way in which they carry out their day to day duties, increasing skill levels and helping with improvement of efficiency. The ability to communicate effectively with field staff, customers and internal staff is key to the role. The ability to offer technical support as and when required is paramount to this position. A knowledge of the lift industry and an understanding in sales, technical support, engineering and Health & Safety is preferred.
- Accomplish maintenance objectives by training, coaching, communicating and monitoring field staff performance.
- Ensure that we maintain the delivery of a high-level service on all occasions by contributing to strategic plans and implementing our service standards.
- Evaluate efficiency of our procedures and work ethics offering solutions for any required improvements.
- Maintain a safe and healthy working environment.
- Ensure relationships with customers are maintained by dealing with any queries which are raised promptly and efficiently.
- Monitor breakdowns identifying potential problem jobs which may create repeat call-outs.
- Be reactive to problem jobs arranging for a fast technical response by a Technician.
- Monitor the lift off spreadsheet updating with actions required and a planned date for resolve, arranging for the relevant attendances to resolve the issue.
- Review call-out attendances for invoicing.
- Review job sheets and Thorough Examinations ensuring the relevant actions are taken in the form of quotations and notifying the customer.
- Order required materials for lift breakdowns and co-ordinate labour for completion.
- Should any order numbers be required then these are to be secured within 3 days of being instructed.
This is an opening for a forward-thinking self-motivated individual with the relevant skills and desire to succeed. Ongoing support will be available to the successful candidate including training on company systems and personal development.
- Full time – Permanent (08.00 -17.00)
- £50,000.00 (O.T.E)
- Contributory pension scheme
- Company vehicle
- On-site parking
- 25 days holiday (Plus Bank Holidays)
Lift Service Supervisor employer: Peel Technical
Contact Detail:
Peel Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the lift industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lift Service Supervisor role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in training and coaching field staff. We want to see how you can improve efficiency and service standards, so be ready to share examples!
✨Tip Number 3
Be proactive! If you hear about a job opening, don’t wait for the application process to start. Reach out directly to the company through our website and express your interest. A little initiative goes a long way!
✨Tip Number 4
Prepare for the interview! Brush up on your technical knowledge and be ready to discuss Health & Safety practices. We want to see that you can communicate effectively and handle queries efficiently, so practice makes perfect!
We think you need these skills to ace Lift Service Supervisor
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in the lift industry and any technical support you've provided. We want to see how you can bring your skills to our team and improve efficiency!
Communicate Clearly: Since effective communication is key for this role, ensure your application reflects your ability to interact with both field staff and customers. Use clear language and examples that demonstrate your communication prowess.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Peel Technical
✨Know Your Stuff
Make sure you brush up on your knowledge of the lift industry. Understand the technical aspects, sales strategies, and Health & Safety regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since effective communication is key for this position, prepare examples of how you've successfully communicated with team members, customers, or field staff in the past. Think about situations where you resolved issues or improved efficiency through clear dialogue.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled challenging situations or breakdowns in previous roles. Highlight your ability to react quickly and coordinate responses, as this is crucial for the Lift Service Supervisor role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's service standards, training opportunities, and how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
