At a Glance
- Tasks: Support fire safety projects by managing enquiries and processing contracts.
- Company: Join a leading company in the fire safety sector with a focus on growth.
- Benefits: Enjoy a competitive salary, performance bonuses, and fully remote work.
- Other info: Receive full training and enjoy excellent career progression opportunities.
- Why this job: Make a difference in fire safety while developing your career in a supportive environment.
- Qualifications: Experience in sales administration or customer service, ideally in fire safety.
The predicted salary is between 30000 - 40000 £ per year.
We're currently recruiting for a Sales Administrator for one of our clients who operate in the fire safety sector. This position would be to support their growing fire damper remedial works division. You will be responsible for managing enquiries, processing contracts and scheduling.
Competitive Salary + Performance-based bonus.
Full Training on fire damper regulations and service offering.
Fully remote.
Career progression.
Duties:
- Handle inbound enquiries from facilities managers, contractors, and building owners, providing accurate information about fire damper remedial works and pricing.
- Prepare and issue quotations, proposals, and service agreements in a timely manner.
- Maintain and update the CRM system, ensuring all customer records, opportunities, and job histories are accurate.
- Assist with customer enquiries via email and telephone, providing exceptional customer service.
- Chase outstanding quotations and follow up with prospective clients to convert enquiries into bookings.
- Issue job completion paperwork and certificates to clients following remedial works visits.
- Handle client queries, complaints, and aftercare requests, escalating where necessary.
- Assist with monthly invoicing and work closely with accounts to ensure accurate billing.
Skills & Experience Required:
- Previous experience in a sales administration or customer service role, ideally within the fire damper/fire safety industry.
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Confident telephone manner and excellent written communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with a CRM system is advantageous.
- High attention to detail, particularly when processing orders and preparing documentation.
- A collaborative team player who can also work independently.
Work Location: Remote
Sales Support Administrator. Job in United Kingdom LilyLifestyle Jobs employer: Peel Recruitment and Training Solutions Ltd
Join a dynamic team in the fire safety sector as a Sales Support Administrator, where you will enjoy a competitive salary and performance-based bonuses. Our fully remote work culture promotes flexibility and work-life balance, while comprehensive training and clear career progression opportunities ensure your professional growth. Experience a supportive environment that values collaboration and exceptional customer service, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Peel Recruitment and Training Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator. Job in United Kingdom LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the fire safety sector on LinkedIn or through industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and their fire damper services. Knowing your stuff will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that suit your skills. Plus, it helps us keep track of your application and get back to you faster.
We think you need these skills to ace Sales Support Administrator. Job in United Kingdom LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight any relevant experience in sales administration or customer service, especially if it’s in the fire safety sector. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your organisational skills and how you handle multiple tasks, as well as your confidence in communication. We love a good story!
Show Off Your Tech Skills:Since you'll be using Microsoft Office and possibly a CRM system, make sure to mention your proficiency in these areas. If you have any specific examples of how you've used these tools effectively, share them with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Peel Recruitment and Training Solutions Ltd
✨Know Your Fire Safety Basics
Before the interview, brush up on fire damper regulations and the basics of fire safety. This will not only show your interest in the role but also help you answer questions confidently when discussing the company's services.
✨Showcase Your Organisational Skills
Prepare examples from your past experience that highlight your organisational skills. Be ready to discuss how you've managed multiple tasks or deadlines, as this is crucial for a Sales Support Administrator.
✨Practice Your Communication Skills
Since you'll be handling enquiries and providing customer service, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your telephone manner and written communication.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, be prepared to discuss it. If not, do a bit of research on common CRM tools used in sales administration. Showing that you're proactive about learning can set you apart from other candidates.
