At a Glance
- Tasks: Manage enquiries, process contracts, and schedule for fire safety projects.
- Company: Join a leading company in the fire safety sector with a supportive team.
- Benefits: Competitive salary, performance bonuses, full training, and fully remote work.
- Other info: Work remotely and thrive in a dynamic environment with growth potential.
- Why this job: Make a difference in fire safety while enjoying career progression opportunities.
- Qualifications: Experience in sales administration or customer service, strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
We're currently recruiting for a Sales Administrator for one of our clients who operate in the fire safety sector. This position would be to support their growing fire damper remedial works division. You will be responsible for managing enquiries, processing contracts and scheduling.
- Competitive Salary + Performance-based bonus.
- Full Training on fire damper regulations and service offering.
- Fully remote.
- Career progression.
Duties:
- Handle inbound enquiries from facilities managers, contractors, and building owners, providing accurate information about fire damper remedial works and pricing.
- Prepare and issue quotations, proposals, and service agreements in a timely manner.
- Maintain and update the CRM system, ensuring all customer records, opportunities, and job histories are accurate.
- Assist with customer enquiries via email and telephone, providing exceptional customer service.
- Chase outstanding quotations and follow up with prospective clients to convert enquiries into bookings.
- Issue job completion paperwork and certificates to clients following remedial works visits.
- Handle client queries, complaints, and aftercare requests, escalating where necessary.
- Assist with monthly invoicing and work closely with accounts to ensure accurate billing.
Skills & Experience Required:
- Previous experience in a sales administration or customer service role, ideally within the fire damper/fire safety industry.
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Confident telephone manner and excellent written communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with a CRM system is advantageous.
- High attention to detail, particularly when processing orders and preparing documentation.
- A collaborative team player who can also work independently.
Work Location: Remote
Sales Administrator employer: Peel Recruitment and Training Solutions Ltd
Join a dynamic team in the fire safety sector as a Sales Administrator, where you will enjoy a competitive salary and performance-based bonuses while working fully remotely. Our company fosters a supportive work culture with comprehensive training on fire damper regulations, ensuring you have the tools for success and opportunities for career progression. Experience the satisfaction of contributing to vital safety solutions while enjoying the flexibility and work-life balance that remote work offers.
Contact Details:
Peel Recruitment and Training Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the fire safety sector on LinkedIn or through industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and their services, especially around fire damper regulations. Show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in sales administration or customer service makes you the perfect fit for this role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration or customer service, especially if you've worked in the fire safety sector. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Organisational Skills:Since the role involves managing multiple tasks, give examples of how you've successfully juggled responsibilities in the past. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Peel Recruitment and Training Solutions Ltd
✨Know Your Stuff
Make sure you brush up on fire damper regulations and the specifics of the service offering. Understanding the technical aspects will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the role involves managing multiple tasks, be ready to discuss how you prioritise and organise your workload. Prepare examples from your past experience where you successfully juggled various responsibilities.
✨Practice Your Communication
With a focus on customer service, practice articulating your thoughts clearly and confidently. You might want to simulate a phone call or email exchange to demonstrate your communication skills during the interview.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, be prepared to talk about it. If not, do a bit of research on common features and functionalities. This shows initiative and readiness to adapt to their systems.
