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For Companies At a Glance
- Tasks: Manage truck flow at the Port of Liverpool and ensure efficient operations.
- Company: Join a leading UK port and logistics company with ambitious growth plans.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a commitment to personal development.
- Why this job: Be part of a dynamic team in a role that impacts global logistics and sustainability.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Structured training provided for career progression; application deadline is 11th July 2025.
The predicted salary is between 28800 - 43200 £ per year.
Vacancy – Auto Gate Controller
Are you excited to start your career in maritime and logistics and seeking more than the normal 9 to 5 office job? Would you welcome the opportunity to play a key role in the efficient operation of our port? We are looking for an Autogate Controller to join our Customer Services team at the Port of Liverpool and help us keep the world moving!
Your role
As part of the Customer Services Department, you will be the main point of contact for hauliers and drivers at the Port of Liverpool, managing the effective flow of trucks that enter the terminal, to be served exchanging containers and to leave safely and promptly.
In this role you will work from our state-of-the-art Gate system, handling different traffic volumes and co-ordinating traffic management from the road into the port. You will ensure the efficient reporting of faults, supporting engineers and our IT team to resolve these.
You will follow a structured training programme providing all of the development you require to be effective in this role and for your ongoing career progression. You will work a weekly shift pattern working on rotating teams.
What you\’ll bring
You will have customer service experience, ideally in a Transport, Warehousing, Gate or Depot environment. You will have experience of using Microsoft Office packages and managing and reporting data. High levels of attention to detail are also essential as well as strong written and verbal communication skills.
Closing date for receipt of completed applications is 11th July 2025, however due to expected high volumes of applications for this role we may close the application period early.
Who are we?
Already one of the UK’s leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.
What we can offer you
In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:
- 25 Days Annual Leave (plus bank holidays)
- Up to 10% Matched Contribution Pension
- Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, Critical Illness insurance, Gym Membership Scheme, Retail Vouchers, plus more!
- Commitment to learning and personal development – Last year we supported over 50,000 hours of training and personal development!
- We promote good physical and mental health and can provide additional support to colleagues via our Employee Assistance Programme when required
If you believe you have the skills and experience we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you! Closing date for receipt of completed applications is 11th July 2025.
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Auto Gate Controller employer: Peel Ports
Contact Detail:
Peel Ports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Gate Controller
✨Tip Number 1
Familiarise yourself with the port operations and logistics industry. Understanding the basics of how ports function and the role of an Auto Gate Controller will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the maritime and logistics sector. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Brush up on your customer service skills, especially in a transport or logistics context. Be prepared to discuss specific examples of how you've effectively managed customer interactions in previous roles.
✨Tip Number 4
Demonstrate your attention to detail by preparing questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to their goals.
We think you need these skills to ace Auto Gate Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Auto Gate Controller position. Tailor your application to highlight relevant experience in customer service, transport, or logistics.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service, data management, or traffic coordination. Use specific examples to demonstrate your skills and how they relate to the job.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including a brief example of how you effectively communicated in a past role.
Prepare for Potential Questions: Think about possible interview questions related to the role, such as how you would handle a busy traffic situation or resolve a fault in the system. Prepare concise and thoughtful responses to showcase your problem-solving abilities.
How to prepare for a job interview at Peel Ports
✨Showcase Your Customer Service Skills
Since the role involves being the main point of contact for hauliers and drivers, it's crucial to highlight your customer service experience. Prepare examples from your past roles where you successfully managed customer interactions, resolved issues, or improved service delivery.
✨Familiarise Yourself with Traffic Management
Understanding traffic management systems will be beneficial. Research how ports manage vehicle flow and be ready to discuss any relevant experience you have in logistics or transport environments. This shows your proactive approach and genuine interest in the role.
✨Demonstrate Attention to Detail
The job requires high levels of attention to detail, especially when reporting faults and managing data. Be prepared to discuss situations where your attention to detail made a difference, and consider bringing examples of reports or data you've managed in previous roles.
✨Prepare Questions About the Company’s Vision
The company has ambitious plans for growth and sustainability. Prepare thoughtful questions about their vision for the future, particularly regarding their commitment to decarbonisation and employee development. This shows that you are not only interested in the role but also in the company's long-term goals.
