Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage reception duties and support the healthcare team in a busy GP practice.
- Company: Peel Medical Practice, a supportive and innovative healthcare provider.
- Benefits: Flexible hours, supportive team environment, and opportunities for professional growth.
- Other info: Dynamic workplace with a commitment to staff development and patient satisfaction.
- Why this job: Join a dedicated team making a real difference in patient care.
- Qualifications: Customer service skills; experience in healthcare is a plus but not required.
The predicted salary is between 23000 - 26000 £ per year.
Peel Medical Practice is looking for a Medical Receptionist Administrator who is professional, flexible & reliable with a track record of excellent customer service skills. Experience in General Practice is desirable but not essential. You will join a team of Receptionist Administrators working a 5-day week. The team is supportive, and the practice is innovative with a long history of developing and looking after our staff.
The Practice opening hours are from 7:30 - 18:30 with extended hours commitments in addition, which may incur an 8pm finish or a Saturday morning working arrangement. The successful candidate must be flexible in their hours based on the demands of the rotas and to fit in with the business needs of the surgery.
Main duties of the job:
- To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
- Duties can include but are not limited to, greeting and directing patients, patient registration, booking and rearranging appointments, processing of information (electronic and hard copy) and assisting patients as required.
- To act as the central point of contact for patients.
- The distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Peel Medical Practice is a busy GP practice in Tamworth with over 14,000 patients and over 50 staff, including 6 GP Partners, a skilled clinical team, a supportive management team, and a dedicated administration team. We pride ourselves on being a well-established training practice for a wide range of clinical staff. We believe in delivering the highest standards for our patients, which is reflected in our NHS patient reviews.
Medical Receptionist Administrator in Tamworth employer: Peel Medical Practice
Contact Detail:
Peel Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist Administrator in Tamworth
✨Tip Number 1
Get to know the practice! Research Peel Medical Practice online and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with patients, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible! The job requires adaptability in hours and duties. During your discussions, highlight your willingness to work varied shifts and how you can handle the dynamic nature of a busy GP practice.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our supportive team.
We think you need these skills to ace Medical Receptionist Administrator in Tamworth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since we're all about excellent customer service, make sure to highlight any relevant experience you have in this area. Whether it's dealing with patients or customers, let us know how you've gone above and beyond to help others.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention specific duties that resonate with your experience, like managing appointments or liaising with teams, to show us you're the perfect fit.
Be Flexible: We value flexibility, so if you have experience working varied hours or adapting to changing schedules, be sure to mention it! Let us know how you can fit into our busy practice and support our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Peel Medical Practice
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Medical Receptionist Administrator. Familiarise yourself with tasks like patient registration, appointment booking, and liaising with the clinical team. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you handled difficult situations or provided support to patients, as these stories will highlight your suitability for the position.
✨Flexibility is Key
Given the practice's extended hours and the need for flexibility, be ready to discuss your availability. Highlight any previous experience working varied hours or in fast-paced environments. This will reassure them that you can adapt to their needs and contribute positively to the team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.