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- Tasks: Support customer connection sales and manage stakeholder relationships to drive the sales process.
- Company: Ener-Vate, a forward-thinking consultancy focused on innovative energy solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the energy sector.
- Qualifications: Strong communication skills and proactive lead generation experience.
- Other info: Exciting career development opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 Ā£ per year.
Purpose of the role
To support customer connection sales, supporting the customer journey particularly at initial contact but also to support Connection Managers through to signed connection/development/supply agreements as appropriate. To be responsible for maintaining stakeholder management tools and reporting pipeline progress and delivery of associated back-office support functions tasking to drive the sales process. To proactively engage with customers in the early project stages to ensure high quality and accurate data is gathered as per the requirements of the client contract and to support Connection Manager engagement with the correct decision makers and influencers. To develop and maintain close customer relationships, engender trust in delivery and garner ongoing and repeat business for the Ener-Vate consultancy team, identifying cross-sell opportunities for the wider business. To support on business development activities in the identification, development and securing of new projects across the wider Ener-Vate portfolio including General Consultancy, EAMS, CONNECT and EVOLVE.
Duties of the role:
- Working with customer lists provided by client or identified through heat mapping, identify the correct contact details for appropriate decision makers and influencers and update the stakeholder tracker.
- Review opportunities to filter those with higher likelihood of success/low barriers to entry to contract with the Connection Managers and ensure pipeline and stakeholder trackers are kept updated accordingly.
- Proactively engage with potential customers through multiple contact channels to arrange briefing sessions to be delivered by the Connection Managers.
- Attend meetings with the Connection Managers, minute actions and assist in the chasing of customer information.
- Ensure high quality data provision in the Request for Information returns, working with the customer and in line with the client technical requirements.
- Chase internal and external teams to progress the connection process in a timely manner.
- Support client progress reviews with the Connection Manager, reporting and compliance with client governance requirements.
- Support the Connection Managers as appropriate negotiations for concession agreements; connection, development and supply agreements; customer comparator workshops, with appropriate support from back-office resources on modelled and legal positions.
- Manipulation and communication of existing commercial models to take into account specific customer parameters e.g. customer comparators as appropriate to support consultancy sales teams.
Essential Skills/Experience/Qualifications required
- Confidence to engage with potential customers in writing, on calls, or in person.
- Pro-active lead generation, utilising different strategies to identify and contact the appropriate decision makers and influencers within a customer organisation.
- Driven, confident and tenacious to ensure sale commitments can be delivered, potentially supporting the Connection Managers over a protracted development and negotiation period.
- Understanding of developing Stakeholder Management Plans.
- Highly organised and able to manage multiple customers, conflicting demands and deadlines through effective time management.
- Excellent communication, presentation and report writing skills for a variety of customer types and forums.
Desired Skills/Experience preferred
- Experience in sales and sales management, comfortable to engage with all levels of customers to secure leads including up to senior-management level.
- Utilities sales experience within a regulated framework business, ideally with knowledge of district heating, but may be from electricity, gas, water or other utility background.
- Technical competency to engage with potential customers.
- B2B business development experience.
ESG responsibilities
- To support the Head of Connect and Peel L&P in responding effectively to the risks and opportunities presented by climate change and meeting our internal ESG Concrete Goal:
- Report progress on sustainability and ESG at Board meetings.
- Demonstrate a positive contribution towards Peel L&Pās 7 ESG Indicators.
- Apply the Development Director Toolkit to all projects.
- Work closely with the Sustainability Team to ensure the following studies are undertaken for projects at the earliest opportunity:
- Biodiversity net gain assessment.
- Natural capital net gain assessment.
- Carbon appraisals.
- Social Value Framework.
- Assist in embedding sustainability and ESG considerations into processes and projects, and highlight innovative ways of doing so.
- Be carbon literate and have the necessary skills to embed sustainability considerations into your role.
Health & Safety Requirements
- Completion of all mandatory compliance training.
- Completion of risk assessments as required.
Connections Co-ordinator employer: Peel L & P Group Management Ltd
Contact Detail:
Peel L & P Group Management Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Connections Co-ordinator
āØTip Number 1
Get to know the company inside out! Research Ener-Vate and its projects, especially in customer connection sales. This will help us tailor our conversations and show genuine interest when we engage with potential customers.
āØTip Number 2
Network like a pro! Use LinkedIn and other platforms to connect with decision-makers in the industry. We can also attend relevant events or webinars to meet people face-to-face and build those all-important relationships.
āØTip Number 3
Practice makes perfect! Prepare for calls and meetings by role-playing with a friend or colleague. This will boost our confidence and help us articulate how we can support customers effectively during those crucial early stages.
āØTip Number 4
Donāt forget to follow up! After any interaction, whether itās a call or meeting, send a quick thank-you email. This keeps us on their radar and shows that weāre proactive and committed to building strong customer relationships.
We think you need these skills to ace Connections Co-ordinator
Some tips for your application š«”
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about supporting customer connections and driving sales. A bit of personality can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the job description. Whether it's your sales skills or your ability to manage multiple customers, we want to see how your background fits with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points are easy to understand. This will help us quickly see why you're a great fit for the Connections Co-ordinator role.
Apply Through Our Website: Don't forget to submit your application through our website! Itās the best way for us to receive your details and ensures youāre considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Peel L & P Group Management Ltd
āØKnow Your Customer Journey
Familiarise yourself with the customer journey and how it relates to the role of a Connections Co-ordinator. Be ready to discuss how you would support customers from initial contact through to signed agreements, showcasing your understanding of the sales process.
āØShowcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples of how you've effectively engaged with customers in the past. Whether it's through writing, calls, or face-to-face meetings, be ready to demonstrate your ability to build relationships and trust.
āØHighlight Your Organisational Skills
This position involves managing multiple customers and deadlines. Bring examples of how you've successfully juggled conflicting demands in previous roles. Discuss any tools or strategies you use to stay organised and ensure timely follow-ups.
āØUnderstand Stakeholder Management
Brush up on stakeholder management principles and be prepared to discuss how you would develop and maintain stakeholder management plans. Show that you can identify key decision-makers and influencers, and explain how you would keep track of these relationships.
