Peel Digital is seeking a Service Desk Analyst in Birmingham. The role involves being the first point of contact for customers and resolving incidents according to ITIL practices.
The position requires strong customer service skills, technical knowledge, and the ability to work 24/7 in a secure environment. You'll handle logging, tracking, and resolving issues, with emphasis on clear communication and high-quality service.
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Service Desk Analyst - 24/7 Public Sector IT, Clearance in Birmingham employer: Peel Digital
As an ICT Engineer in Oldbury, you will join a dynamic team dedicated to enhancing service delivery and supporting colleagues in a collaborative work environment. Our company prioritises employee growth through ongoing training and development opportunities, ensuring that you can advance your career while making a meaningful impact in the community. With a commitment to fostering a supportive culture and adhering to relevant legislation, we offer a rewarding workplace where your contributions are valued.
